Partnerships and Integration

6 badges could see boost via LegalShield purchase or lease offer

ADA, Okla. - 

Dealers could benefit from a new program to help them turn their new models from Jeep, Hyundai, Ram, Dodge, Fiat and Chrysler.

LegalShield, a consumer membership company that allows subscribers to connect with law firms for personal legal advice or assistance, formed a partnership on Monday with BonusDrive, a firm that can deliver benefit programs on behalf of insurance companies, employers, associations, credit unions, co-ops and other organizations.

The companies rolled out a program that offers a $500 rebate to members who buy or lease new Jeep, Hyundai, Ram, Dodge, Fiat and Chrysler vehicles. The partnership was unveiled by LegalShield chief executive officer Jeff Bell and BonusDrive co-chief executive officer Jim Evans.

“We always are attempting to enhance the benefits for our members,” Bell said. “For our members of LegalShield, the BonusDrive program is another easy way to bring them value at every turn.”

According to Evans, BonusDrive is unlike other offers from manufacturers and dealers, since it can be combined with applicable discounts, rebates, incentives and promotions LegalShield members already have negotiated.

Evans also noted that the rebate process is designed to be simple. After the LegalShield member makes the deal with a Jeep, Hyundai, Ram, Dodge, Fiat or Chrysler dealer, and the purchase or lease is complete, the member will need to fill out the quick BonusDrive application online within 60 days.

Once the application is approved, in approximately six weeks, the member will receive a check in the mail for $500, with no restrictions on how the money is to be spent.

LegalShield members can call (888) 982-6687), email info@BonusDrive.com or visit www.BonusDrive.com for program and application details.

PCG becomes newest NIADA National Member Benefit partner

ARLINGTON, Texas - 

PCG Companies recently became the National Independent Automobile Dealers Association’s newest National Member Benefit partner, and now provides discounts to association members.

NIADA members can receive discounted rates on PCG's suite of online specialist certification courses and its library of published works, and they also have access to digital marketing packages. 

"This end of our business is moving at lighting speed, driving much confusion, uncertainty and new challenges to our members," said NIADA senior vice president of member services Scott Lilja in a news release.

"PCG's resources will certainly help address many of those daunting yet immensely lucrative opportunities."

In addition to the online courses and marketing packages available via the National Member Benefit program, PCG also offers a variety of marketing and training services designed for dealers in the independent market.

"From our experience working with independent dealers, we realize they require a different level of digital marketing and education services than large dealer groups," added Glenn Pasch, PCG chief executive officer.

"We are excited to work alongside NIADA to be able to provide those services, and are proud to be a National Member Benefit Partner," he said.

TrueCar kicks off pet adoption campaign with animal society

SANTA MONICA, Calif. - 

TrueCar and Best Friends Animal Society recently announced the start of "On The Road to #SaveThemAll," a joint campaign to raise awareness about the number of adoptable pets euthanized at shelters across the U.S each year.

According to Best Friends Animal Society, 5,500 homeless pets are killed in the U.S. each day and nearly 2 million adoptable cats and dogs are euthanized in shelters nationwide every year.

Through Aug. 31, TrueCar has pledged to donate $1 to Best Friends for every pet photo shared on Instagram, Twitter or Facebook using both hashtags #SaveThemAll and #TrueCarEntry.

"At TrueCar, we believe that dogs and cats are so much more than just pets, they are members of the family," TrueCar chief brand officer Lucas Donat said in a news release.

Each eligible campaign participant will also be entered into a contest for an all-expenses paid trip for two to the Best Friends' Sanctuary in Kanab, Utah or a the Best Friends Regional Center in either New York or Los Angeles.

Best Friends Animal Society mission is to save all shelter animals by 2025.

"There is nothing more satisfying than seeing a previously homeless pet become part of a loving family," Best Friends Animal Society director of public relations and content marketing Eric Rayvid said.

"We've put a stake in the ground make sure there are no more homeless pets by 2025 and corporate partners like TrueCar provide much-needed funds to make that happen," he said.

Additionally, TrueCar first partnered with Best Friends in 2015 to help get animals adopted.

"We're excited to continue our partnership with Best Friends and support their mission of bringing about a time when there are no more homeless pets, giving each of them a chance to claim a seat in the family car."

For a complete set of the "On The Road to #SaveThemAll"  program contest rules, visit TrueCar.com/SaveThemAll.

CarMD launches new educational online 'health report' tool

IRVINE, Calif. - 

CarMD recently launched CarMD Garage, its new turnkey online tool that provides car owners, used-car shoppers and auto industry partners with useful vehicle service and repair information.

Using any vehicle’s year, make, model and mileage, the new service generates a free CarMD Garage Vehicle Health Report with information on how to both reduce the cost of vehicle ownership and extend a vehicle’s life.

“CarMD Garage offers a way to find solutions for some of the most frequently searched for vehicle service and repair information as well as automated, accurate parts purchasing,” CarMD technical director David Rich said in a news release.

“Different CarMD Garage features will appeal to different markets, whether you are a consumer who just wants to stay on top of your vehicle’s performance, a DIYer who wants service your own vehicle or get details and estimates for repairs, or an aftermarket or telematics affiliate partner looking to enhance the overall value provided to customers by offering monthly vehicle health reports.”

Each free CarMD Garage Vehicle Health Report features the following information:

•        VIN decoding

•        Average miles per gallon

•        Recalls

•        Service Maintenance Due

•        Warranty Status

•        Predicted Failure count

•        Technical Service Bulletin count

Premium report information is available for purchase for most 1996 to current OBD-II cars, light trucks, minivans and SUVs.

The premium option offers vehicle title history reporting, such as DMV and accident history, as well as a list of detailed predicted failures with descriptions and parts and labor estimates for service issues.

CarMD Garage also can be integrated into partner websites, apps and telematics services.

CarMD said its new service offers business partners a low-cost way to enhance their offerings and increase customer retention.

“As online auto parts purchasing becomes more prevalent, automotive enthusiasts and DIYers find that it can be difficult and time consuming to search millions of parts online to find the right part for a specific vehicle,” the company said.

“When maintenance is due, CarMD Garage pinpoints the right part and provides a direct link to purchase the part online, which also reduces returns for the online retailer.”

Currently, the company is seeking select affiliate partners in the used-car, usage-based insurance, automotive retail and repair shop referral markets.

For more information about the CarMD Garage Vehicle Health Report, visit carmd.com/garage.

Donlen offers solution to help fleets comply with new federal rule

BANNOCKBURN, Ill. - 

Donlen recently announced that it has partnered with J. J. Keller to offer an electronic logging device (ELD) solution for fleets that will ensure they are fully compliant with the Federal Motor Carrier Safety Administration's (FMCSA) ELD rule.

Most motor carriers and drivers are required to use ELDs to record their hours of service by Dec. 18.

This partnership allows Donlen to offer customers a compliant ELD solution that is both simple and flexible for fleets, the company said.

“Donlen partnered with J. J. Keller because they're one of the top names in the industry for compliance,” said Donlen director of licensing services Brad Kacsh.

“Together we’re integrating hours of service data from their electronic logging device (ELD) into Donlen’s DriverPoint Telematics technology. This provides enhanced visibility and real-time access to HOS logs to ensure consistent compliance with FMCSA regulations,” Kacsh said. 

The integrated data collected from J. J. Keller ELDs into DriverPoint Telematics provides enhanced transparency and accuracy for hours of service logs, according to Donlen.

J. J. Keller ELDs are compatible with all vehicle classes (1-8) and can be installed in less than 10 minutes.

Additionally, the solution is backed by customer support services and compatible with Android iPhone and iPad devices.

For additional information regarding the FMCSA ELD regulations and Donlen’s ELD solution, visit donlen.com/blog/electronic-logging-device-regulations

Dominion joins GM’s new dealer inventory management program

NORFOLK, Va. - 

Dominion Dealer Solutions’ inventory management and lot services division, Dealer Specialties, has recently been certified in General Motors’ new Dealer Vehicle Inventory Management program (DVIM) and is now eligible for iMR Turnkey reimbursement.

The GM DVIM program offers GM dealers both enhanced vehicle merchandising, improved sales leads and eliminates the need to acquire GM inventory data separately, according to Dominion Dealer.

“The GM DVIM program takes advantage of direct integration with Dealer Specialties to eliminate traditional DMS polling, enable inventory image enhancement and improve marketing content,” Dominion Dealer Solutions OEM partnerships director Ryan Kelly explained in a news release.

Dominion Dealer Specialties joins other vehicle inventory management providers eligible for iMR reimbursement under the GM DVIM program.

“This makes GM dealers more competitive and improves the consumer experience at GM shopping sites like Shop Click Drive, Certified Pre-owned and brand sites,” Kelly added.

Currently, Dominion's inventory management and lot services division also has an extensive syndication network on third-party online portals available to GM dealers via the DVIM program.

Dealers can select from the Dealer Specialties suite of three inventory management and merchandising solutions.

Solutions include the Inventory Management Solution, Lot Services (Photography) and Lot Services (Video).

The Inventory Management Solution features both automatic feed syndication and data collection. And the Lot Services solutions offer high-resolution photography for new and used vehicles, customized window labels and graphics, inventory videos for web or landing pages and in-depth video reporting.

For more information about Dominion's Dealer Specialties inventory management offerings, visit inventoryGM.com.

Recall Masters latest integration addresses new recall legislation

ALISO VIEJO, Calif. - 

Recall Masters has a new partnership to integrate its real-time vehicle recall lookup solution into Record360’s vehicle condition reporting app. And this collaboration aims to help dealers and rental agencies avoid claims disputes when putting drivers in vehicles during recalls.

The enhanced transparency and real-time recall updates are brought by the integration, following new legislation concerning vehicle safety recalls passed just last summer.

Lawmakers addressed rental car agencies need to fix any and all open safety defects before renting out vehicles to customers.

The legislation established a fine of $5,000 if a consumer is put into a rental or loaner vehicle with an outstanding recall, Recall Masters explained in a news release announcing the partnership.

“Countless damage disputes impact relationships, customer satisfaction, and cause negative reviews,” said Recall Masters president Chris Miller. “Vehicle condition and claims management processes is dependent on paper or low-fidelity digital reporting and Record360 fills the gap with a modern solution.”

Dealerships and car rental agencies can automate their asset management by digitizing vehicle conditions reviews via Record360’s condition reporting software.

The software is designed to help prevent customers being put into a rental or loaner vehicle with an existing recall, as well as end customers’ ability to claim they did not cause damage to a loaner or rental.

“Our integration with Record360 ensures that the user is informed of any open recall in real-time while the initial inspection is done. This helps build trusting relationships between automotive dealers or car rental agencies and their customers,” added Miller.

GM prepares to add collision certification program

CHICAGO - 

General Motors’ Customer Care and Aftersales division recently announced at NACE automechanika Chicago that the company will offer a comprehensive collision certification program, which will start early next year.

The new program will be more comprehensive than the current GM training and tools-focused programs, the company said.

It will include added standards for both pre- and post-repair scanning, calibration, overall repair and build on existing GM programs, according to the company.

“Today’s certification programs have to evolve to keep up with the rapid-fire pace of technological innovation in the auto industry, especially in areas like safety systems,” GM Customer Care and Aftersales collision manager John Eck said in a news release. “Our new program is being designed to measure critical behaviors and procedures that will help ensure every collision repair is done to the highest standards, whether the work is done at a dealership, an independent body shop or by a multi-shop operator.”

Currently, GM Customer Care and Aftersales is working with companies like Mitchell International and Enterprise Holdings in the development of the certification.

Both companies share a common goal of wanting to ensure vehicle repairs are proper and of quality, according to GM.

In a position statement issued last year, the company said all vehicles being assessed for collision damage repairs must be tested for Diagnostic Trouble Codes. And following repairs, vehicles must also be retested to verify the existence of pervious and/or new faults.

Additionally, GM said it is interested in including technologies like OnStar’s, to give drivers information regarding qualified collision repair facilities using both a vehicle’s location and unique crash severity.

“With Automatic Crash Response, OnStar is typically the first to know an incident has occurred,” said Brian Hoglund, OnStar Commercial Experience director for GM.

“Depending on the vehicle’s repair needs and driver’s well-being, OnStar has the ability to help streamline the repair process while making the experience more convenient for our customers,” he said.

VW, automotiveMastermind team on predictive analytics

NEW YORK - 

Through a new partnership with automotiveMastermind, Volkswagen dealerships can now use both the company’s behavioral analytics and marketing automation in efforts to increase store sales and customer retention rates.

"Volkswagen has long established itself as producing high-quality, exciting cars and this is the perfect opportunity to integrate predictive analytics into their sales process," automotiveMastermind vice president of sales and marketing Andrew Gillman said in a news release.

"Through the use of behavioral prediction and analytics, VW will be able to offer their dealerships the ability to increase sales and customer retention with measurable results," he said.

automotiveMastermind’s proprietary technology takes thousands of data points from dealer management systems and mixes it with Big Data such as social media profiles, financial records, product and consumer lifecycle information and socio-demographics.

Once combined, the data is distilled down to one simple number from zero to 100. The number represents the Behavior Prediction Score, a ranking that reveals to dealers which customers are likely to buy.

"Our technology helps dealers find and retain customers by giving their sales team easy access to know which customers are ready to buy and the exact reasons why," said automotiveMastermind chief executive officer and co-founder Marco Schnabl. “We deliver superior customer service that underpins our commitment to our dealer, resulting in a true partnership."

Additionally, Mastermind partners such as Volkswagen also benefit from customer-specific talking points and highly personalized marketing campaigns the company provides.

RMS integrates Stockwave tool to accelerate wholesale deals

ATLANTA - 

RMS Automotive recently announced that it has partnered with vAuto to make the evaluation and acquisition of manufacturers’ premium off-lease and off-program vehicles a speedier process for dealers.

Open sale inventory listed on manufacturers’ digital sales platforms powered by RMS Automotive is now integrated into vAuto’s Stockwave tool.

The integration can save dealers time sourcing high-quality used vehicles and allows manufacturers to increase exposure of their inventory via Stockwave’s buyer base, according to RMS.

“Our partnership with vAuto is another example of how RMS Automotive leverages its connectivity to other Cox Automotive brands to drive more informed decision-making for our clients,” RMS president Nick Peluso said in a news release. “This initiative provides dealers unequalled access to pre-auction inventory and helps manufacturers accelerate transactions by channeling the right vehicles to the right dealers at the right time.” 

BMW Financial Services is one of the first commercial consignors to incorporate their wholesale inventory into Stockwave.

Using customized search streams on BMWGroupDirect.com, dealers can view pre-auction inventory in addition to rank vehicle types by cost, availability and other factors.

“The collaboration with RMS Automotive is part of the Stockwave promise – that we make the task of acquiring wholesale inventory more efficient and profitable for dealers,” Randy Kobat, who is senior vice president of Inventory Software Solutions for Cox Automotive’s Retail Solutions Group, said in the release. “The first step, of course, is having all wholesale inventory in one place. Our partnership with RMS Automotive brings us another step closer to this important goal.”

Stockwave’s inventory stream totals nearly 300,000 auction vehicles. Additionally, the company said its team is currently working to integrate wholesale inventory from other OEM-related sources.