CARMEL, Ind. -

KAR Auction Services announced on Wednesday that it has brought on Thomas Fisher to oversee the company’s information technology strategy, operations and activities as executive vice president and chief information officer.

Fisher was most recently ‎senior vice president of cloud operations and general manager of Genesys, a global leader in customer experience platform solutions.

Working across KAR’s end-to-end remarketing platform, in his new role Fisher will design and implement an enterprise strategy that aims to optimize KAR’s various technology assets in order to promptly deliver the company’s data-driven customer insights and product solutions, the company said.

“For nearly two decades, Tom has been at the forefront of designing and implementing technology solutions that improve the customer experience,” Jim Hallett, chairman and chief executive officer of KAR, said in a news release. “His proven track record of success across multiple international industries makes him uniquely qualified to lead the next stage of KAR’s digital transformation. Tom’s addition to our organization and leadership team is a huge win for our company and our customers.”

Fisher, a digital and cloud computing pioneer, according to KAR, has two decades of customer-focused technology strategy, operations, sales and product development experience.

“KAR’s commitment to leading technology innovation in the wholesale used-vehicle marketplace is recognized well beyond their industry,” Fisher said. “They’ve invested strategically and built an impressive portfolio of assets and capabilities. I am eager to advance the next phase of this progressive agenda, and accelerate the delivery of first-of-their-kind solutions and insights to KAR’s customers around the globe.”

Prior to joining Genesys, Fisher served as chief services officer and led an international team of more than 1,000 employees for Interactive Intelligence, an Indianapolis-based software and cloud developer that has been recently acquired by Genesys.

At Interactive Intelligence, Fisher also previously served as vice president of global sales operations and engineering and systems engineering director.

He began his career at as an IT analyst with Andersen Consulting and an applications consultant for Cisco Systems; he graduated from Ohio University with degrees in biology and communications systems management.

As executive vice president and chief information officer, Fisher is a member of KAR’s senior leadership team, and he will report to Hallett.