CARMEL, Ind. -

KAR Auction Services announced Wednesday that it has promoted Carolyn Bogan to the position of vice president of KAR’s IT Shared Services.

Bogan, who joined KAR in September 2013 as the director of support services, is now responsible for the oversight and strategic vision of all workplace services and will serve as the main contact for all IT support-related needs.

The new VP will also develop and implement programs to help strengthen technical support operations.

“Carolyn’s extensive experience in technical support, paired with her outstanding level of performance with information security, makes her the best fit for this position,” said Gary Watkins, the company’s chief information officer of IT Shared Services. “We are confident that she will be an essential contribution to the continued growth and success of the company.”

Prior to joining the company as director of support services, Bogan was the director of the global service desk at Smiths Business Information Services in Dublin, Ohio. She was also the manager of the Technology Assistance Center for Waste Management in Houston.