Conferences and Events

The Appraisal Lane CEO set to lead appraisal process workshop at NADA

AUSTIN, Texas - 

The Appraisal Lane co-founder and chief executive officer Jeff Risner will host a workshop at the upcoming 2018 NADA Show titled "Counting Cars: Stop Gambling with Used Car Appraisals."

The workshop is scheduled to begin at 10:30 a.m. on March 23 and March 24 at the Las Vegas Convention Center.

Along with how to improve the appraisal process for core and noncore inventory, attendees will learn common used-car appraisal pitfalls and new processes that improve inventory management and disposition.

"A sizeable 60 percent of vehicles that dealerships process today consists of noncore makes, models and trims," Risner said in a news release. "With over 2,600 make/model/trim combinations manufactured this year alone, it's a challenge for dealers to accurately appraise every vehicle they process, and understandably so. More than ever, today's dealers need new techniques and resources to improve the appraisal process, increase incremental sales and mitigate exposure to wholesale loss."

The workshop is designed to teach dealers how to improve the overall appraisal process, optimize inventory disposition and increase conquest sales, aged inventory sales and fixed operations profits.

Risner said the informative workshop is fitting for anyone interested in improving their used-car operations, such as used-car managers/pre-owned directors, dealer principals and general managers.

White Clarke Group auto fintech summit hosts top captive execs in London


Senior executives at captive auto finance companies from around the globe recently gathered to discuss and debate the latest developments in FinTech in the auto finance industry at White Clarke Group’s third Auto Captives Summit held at The Shard, London in late January.

The Auto Captives Summit 2018 centered on providing attendees with real-world examples for success in the transforming digital world of automotive finance and practical advice on how to react to ever-changing market and technology trends, White Clarke Group said.

“David Slider, Group EVP at White Clarke Group opened the day with a warm Texan welcome before setting the theme for the day by encouraging delegates to 'Think Bigger' as we find ourselves living in a ‘world of wonder’,” the company said in a news release.

This year’s other speakers included Royce Curtin, managing director of global intelligence at Barclays Bank; Toby Woolf, big data automotive leader at IBM; Andy Hinrichs, chief executive officer and founder at AutoGravity; Irfon Watkins, CEO at DOVU; David Betteley, director at Marknad; and Toby Kernon, CEO at Wagonex.

White Clarke Group said senior industry executives in attendance came from companies such as BMW Financial Services, Daimler Financial Services, FCA Automotive Services, Ford Credit, Opel Vauxhall Finance, Honda Finance, Hyundai Capital, Jaguar Land Rover, Mazda Finance, Mercedes-Benz Financial Services, PSA Finance, RCI Financial Services, Tesla Motors, Toyota Financial Services, Volkswagen Financial Services and Volvo Financial Services.

Additionally, this month, White Clarke Group also announced that chairman Ed White has been awarded the International Auto Finance Network Technology Hall Of Fame 2018 award in recognition of his contribution to the industry.

The International Auto Finance Network conference also took place in London. White Clarke Group said more than 300 delegates from the industry met for the sold-out conference late last month.

White founded White Clarke Group in 1992 with his business partner, the late Dara Clarke.

In addition to many technological start-ups, the company said White is an active investor in automotive and specialist financial service companies.

2 Auto-ISAC, Jack Cooper Logistics execs to host IARA cybersecurity town hall


IARA announced Wednesday details about its upcoming town hall discussion on cybersecurity set for the last day of the Conference of Automotive Remarketing.

Auto-ISAC’s Faye Francy and Jack Cooper Logistics' Andrea Amico will host the town hall next month.

IARA said the two executives will discuss minimizing cybersecurity threats to the remarketing industry, along with data privacy initiatives, such as safeguarding personally identifiable information.

“If attendees are interested in how and what the automotive sector is doing to manage cybersecurity risk, then this is a must-attend panel discussion,” Francy said in a news release.

Francy became Auto-ISAC’s first executive director in October 2016, and she has 30 years of experience in government and industry, specializing in cybersecurity and complex systems.

To collaborate and improve vehicle cyber-threat information sharing and analysis, Auto-ISAC recently signed a cooperative research and development agreement with the U.S. Department of Homeland Security, according to IARA.

Additionally, Amico took on his role as president of Jack Cooper Logistics in 2011 and has held previous leadership positions at both NBC Universal and McKinsey & Co.

“Consumer sentiment, legislative action, media attention and technology are rapidly evolving when it comes to privacy and cars. The work we have done at IARA is industry-leading, and this session is a great way to navigate the emerging digital PII landscape,” added Amico.

A full conference pass is $895 before Friday. Passes will then rise by an additional $100.

IARA announces Spring Roundtable sessions


The International Automotive Remarketers Alliance announced the sessions that will follow its Spring Roundtable at Caesars Palace on March 5.

Different IARA sessions held concurrent with the Conference of Automotive Remarketers will be hosted on March 6 and March 7.

Session moderators and participants include representatives from ARI, ADESA, America’s Auto Auction, Avis Budget, Element and the RVI Group.

In addition to Paul Seger, vice president of asset remarketing for Element, who will moderate a consignor-only session addressing issues that matter to consignors, industry leaders Doug Turner of America’s Auto Auction and Kurt Madvig of ADESA will discuss justifying reconditioning investments in an open to all attendees session.

IARA said the discussion will look at the key factors in optimizing reconditioning budgets to increase return on investment and defend the initial dollars invested.

During a panel discussion moderated by Rene Abdalah, senior vice president at RVI Group, participants will assess how it is more crucial for remarketers to monitor the market for changing residual values.

Additionally, IARA said co-presenters Andrea Amico, president of Jack Cooper Logistics, and Faye Francy, executive director at Auto-ISAC, will examine industry best practices to safeguard vehicles’ data and information in a session.

A full conference pass is $895 before Feb. 2. Following that day passes will be an additional $100.

More information is available here.

IARA names opening keynote for Spring Roundtable


The International Automotive Remarketing Alliance has announced the opening keynote speaker for the spring IARA Roundtable meetings being held concurrently with the Conference of Automotive Remarketing in Las Vegas this March.

Delivering the opening keynote at the IARA Roundtable on March 6 will be Bob White, the executive vice president and chief operating officer at ARI.  White heads up day-to-day operations for ARI in the U.S. and for ARI’s companies in Canada, Mexico and Europe.

His presentation at the IARA/CAR event, which is is being held March 6-7 at Caesar’s Palace in Las Vegas, will delve into remarketing industry disruptions — past, present and future — and how the industry can be prepared for changes.

“It will explore how innovative ideas and technology enhancements are causing disruption within the automotive and remarketing industry (e.g. effects from the internet, the popularity of ride sharing, electric vehicles, etc.),” IARA said in a news release.

IARA Roundtable and CAR conference registrations are both open. IARA committee meetings start March 5, prior to official beginning of CAR conference.

More information can be found at

COMMENTARY: NRC/NAAA & future of change in auction space


This year’s annual conference partnership between the National Remarketing Conference and the NAAA Convention was a great example of a forward-thinking combination of two very strong brands.

As Dan Kennedy (formerly of GM, now with Jack Cooper Logistics), Mike Broe (formerly of Manheim and now president of AutoIMS), my wife and I sat at the grand banquet, we saw and discussed the transition of the industry from one generation to the next.

Now as Dealers Auto Auction here in Phoenix transitions to the Mumford and Gingras team, it’s clear that the industry’s future is bright, and we think more partnerships are coming in the future.

In keeping with that theme, as the discussions at the conference trended from blockchain to operational mobility and online selling, it was clear that the next generation needed to be a group of disrupters, as well as a group of traditionalists, to maintain the growth and vision needed to keep our industry viable.

With that said, I think the debate over which platform is better, in-lane or online, has made something very clear: There is a need and a place for both.

Over the past decade, NRC has focused on unique and thought-provoking topics and honoring the next generation of leaders while NAAA has focused on safety training, condition report writing, arbitration rules and related topics and honoring its past leaders. It’s a combination that I think blends the best of the past and the future.

In my view, online selling and in-lane selling are not in revolutionary, but rather evolutionary stages. Despite the continuing use of the new “disrupters” buzzword, I remember when that was synergies, economies of scale and many more.

OVE, OPENLANE and simulcast are examples of evolution, because the imaging, condition reports and related items are improving. But the nature of arrival times affects the quality and quantity of much of the dealer consignment at auctions in this country.

More importantly, even as auctions like DAASW have converted to high speed fiber and cat-6 interfaces with HD cameras, that doesn’t mean that the viewing end of the buyers or the online reps has the same totality of upgrades, thus somewhat devaluing the upside of those changes.

My vision for auction disruption has been within the operational areas of our industry, combining mobility with safety — another buzzword today that should never be a buzzword, but should have always been a fact of operational life.

It also amazes me that every auction in this country has not converted to operational mobility. So let me give you my thoughts on this concept.

— Vehicles arrive at check-in, and then a combination of check-in staff/CR writers check-in and CR dealer inventory with mobile devices. That is immediately sent to our website and to AutoIMS, and then they turn a corner and the same mobile devices image and upload standardized images, which again move wirelessly to all areas of our marketing platform.

— In the lanes, each lane leader has a mobile device to view run number assignments, announcements and related on each unit and to obtain emails for management on any issues relating to that unit. The ability to receive emails from the consignor or a buyer regarding that unit are also built into this system to increase customer service and reduce telephone calls.

— Of course, the repos, lease and factory units have different iterations of this process, but the mobile devices continue to create productivity and seamless platform integration there, as well.

The revolution, however, needs to be on the blocks and at our front counters.  

If Apple can create paperless retail stores, why aren’t we tying in bid numbers, (we already have them assigned to mobile devices) to electronic signings and eliminating invoices with each invoice and perhaps next week’s sale information, texted or emailed to the buyers?

If you’re talking about safety, think how many times our buyers cross the bidding lanes to sign an invoice.

With regard to the front counters, with the ability of operating systems to run on iPads, why are we still using hardwired PCs and “chaining” employees to desks and customers to lines?

For instance, here in Arizona, e-titles on the wholesale level are coming in 2018; how does that change the role of a title clerk and third-party services?

As always, this is just one man’s opinion and I am always here to listen to any comments at


Jim DesRochers is a consultant with Dealers Auto Auction of the Southwest and was its longtime vice president and general manager. 

Auto Captives Summit 2018 to cover auto fintech this January


The upcoming Auto Captives Summit will focus on the emerging digital models for selling auto finance as well as real world examples for success in the transforming digital world of automotive finance.

The 3rd annual summit — titled “Think Bigger” — is scheduled for Jan. 25 at the London Shard. Many will also be attending the International Auto Finance Network, which is the following day at the Hilton Tower Bridge — also in London.

“Auto finance companies who ‘Think Bigger’ about digitalization will dominate the increasingly connected auto finance world,” event organizers shared in a press release. “Tomorrow’s auto finance leaders are actively leveraging the latest technology innovations to develop enterprise-wide digital strategies that optimise business processes, transforming their digital relationships with customers into a lifetime versus a transaction.”

The 2018 White Clarke Group Auto Captives Summit provides attendees with real-world examples for success in the transforming digital world of automotive finance, including the following sessions:

  • David Slider, executive vice president at White Clarke Group, will  share industry trends and focus on pushing the limits within our organizations.
  • Toby Woolf, big data automotive leader at IBM, will discuss how his company’s big data technology is delivering actionable insights to auto finance captives.
  • Irfon Watkins, chief executive officer at DOVU, will be covering the company's new blockchain platform, which monetizes the flow of connected car data between the driver and the organizations who use it.

In the afternoon, the event will switch gears, and attendees will hear the following sessions and more on  emerging digital models for selling auto finance:

  • Andy Hinrichs, CEO and founder at Autogravity, will discuss his company’s auto finance mobile app, which is described as a “true disruptor” in the U.S. auto finance industry.
  • Toby Kernon, CEO at Wagonex,  will share his new fintech start-up strategy – a subscription based Cars-as-a-Service offering.
  • Royce Curtin, managing director of global intelligence at Barclays Bank, will explore cyber security and offer insights on protecting your business.

Event organizers describe the summit as a way for “senior auto finance executives to meet and debate the transforming landscape of auto finance,” while also networking with companies such as BMW Financial Services, Daimler Financial Services, FCA Automotive Services, Ford Credit, GM Financial, Honda Finance, Hyundai Capital, Jaguar Land Rover, Mazda Finance, Mercedes-Benz Financial Services, PSA Finance, RCI Financial Services, Tesla Motors, Toyota Financial Services, Volkswagen Financial Services and Volvo Financial Services.

Spaces are limited and on an invite-only basis, according to event organizers. To see the full agenda or request an invite, visit

Updated to correct spelling in conference name.

Refresh of Thursday awards at Used Car Week

PALM SPRINGS, Calif.  - 

Included in the full itinerary today at Used Car Week is the in-person recognition for the respective winners of three awards programs previously announced in Auto Remarketing magazine.

Those are:

  • Best Auto Auctions to Work For, which is sponsored by CARS Recon. They are being recognized during a breakfast at 7:30 a.m. (PT), which is also sponsored by CARS Recon.
  • Remarketing’s Under 40 awards, sponsored by Ally Auto, Cox Automotive, CARFAX and Equifax. They are being recognized during the NRC Awards Luncheon, which begins at 12:15 p.m. During that luncheon, there will also be a Cox Automotive Community Impact Award presented by Cox Automotive.
  • Women in Remarketing, which is sponsored by Ally. In addition to our annual Women in Remarketing panel (1:45 p.m.), Used Car Week will include a second Women in Remarketing session this year. That session is titled, "Hiring for the Future: The search for authenticity," and is set for 2:45 p.m.

There will also be a Lifetime Achievement Award Presentation at 11 a.m.

Maryann Keller, Lonnie Miller join Automotive Intelligence Summit lineup


Cherokee Media Group is proud to announce two speakers already lined up for its 2018 inaugural Automotive Intelligence Summit (AIS), which will be held July 24-26, 2018 at the Raleigh Marriott Crabtree Valley in Raleigh, N.C.

Joining the lineup for AIS 2018 are:

  • Maryann Keller, Principal, Maryann Keller & Associates
  • Lonnie Miller, Principal Industry Consultant for the automotive sector at SAS

“The Automotive Intelligence Summit was created to be a foundation to foster a high-level meeting of the minds,” said Bill Zadeits, president of Cherokee Media Group. “Having industry experts like Maryann Keller and Lonnie Miller on board is the most promising of starts toward achieving exactly that.

“Their respective experience and in-depth knowledge of the automotive industry sets the table for the type of educational content AIS 2018 has in store,” Zadeits said.

Keller has been in the auto industry for more than 40 years, including nearly three decades as a Wall Street analyst. She launched Maryann Keller & Associates in 2001 and is its principal.  

Keller has held board of directors positions with Dollar Thrifty, Lithia Motors, Falcon Financial and Sonic Automotive, in addition to her current board of director posts at AutoCanada, DriveTime and Lee Auto Group.

She was also on National Research Council panel from 1992-2001.

At SAS, Miller focuses on market opportunities and risks with emerging technology and competitive market dynamics in the auto industry while advising how to leverage analytical approaches to improve connected vehicle, smart mobility and customer experience strategies.

Prior to joining SAS, Lonnie held a variety of senior leadership roles with R. L. Polk & Co. (now IHS Markit). This included leading company’s Loyalty Management Practice, their Marketing and Industry Analysis unit and the company’s Analytical Solutions team.

For more information on AIS as the itinerary continues to develop, visit and sign up to receive updates.

AIS 2018 is delivering the opportunity to connect with leading minds who are involved within the automotive, auto finance and transportation-related industries.

The event is an executive-level meeting designed for C-suite leaders who desire access to the best intelligence, data and analysis available.

Core content topics of AIS 2018 will include:

  • Predictive Analytics
  • Transportation Research & Insights
  • Connected Mobility
  • Economic Forecasts & Market Assessments
  • Fintech
  • Disruptors
  • Investment Capital
  • Mergers & Acquisitions
  • Compliance & Regulations

“AIS ’18 will focus on content and intel in areas where we are strongest- in the dynamic used car and auto finance markets and will look beyond those core areas to enhance and grow in sectors critical to executives at the top level of the OEM’s, dealerships, banks, finance companies, fleet, lease, rental, suppliers and more,” said Zadeits.

As an aggregator of the top industry minds, AIS 2018 will provide attendees an experience packed with powerful insights, information and knowledge that can make a significant impact on their business planning and success.

AIS 2018 organizers are leveraging experience and relationships from a wide swath of the automotive, financial and technology sectors to deliver a unique, three-day event that will give attendees a better understanding not only of what’s happening now, but also what’s ahead to keep you and your firm ahead of the technological curve.


What’s new at Used Car Week?

PALM SPRINGS, Calif.  - 

Flashback with me for a second.

It’s the first day of the fall semester at college. For the freshmen and transfer students, it’s a brand new environment and perhaps a brand new experience altogether.

For the sophomores, juniors and seniors, the start of a semester may be old hat.

But there are still new classes, new classmates, new lessons to learn, new memories to make and more fun to be had.

Well, Used Car Week is sort of like that. Except no pop quizzes, and we stay in hotels instead of dorms.

But nonetheless, each Used Car Week is a fresh start, no matter how many times you have attended the event (even for us organizers).

Each year brings a new twist. For this year’s highlights, see below.

New format

After Used Car Week 2016, our conference team analyzed data from post-event surveys and chatted with participants one-on-one.

What that uncovered was a need to expand the auto finance and repossessions topics, and adjust the certified pre-owned conference into a more comprehensive picture of the entire retail used-car market.

We hope the new and improved format will provide you with a more valuable experience. The conference will now be split into two blocks.

The first will consist of the Pre-Owned Con, the Auto Fin Con and the Repo Con.

The second will be National Remarketing Conference and NAAA Convention.

Participants will have the opportunity to attend either 1st Block, 2nd Block or both with an All Access registration.

And within each block, it’s “choose your own adventure.”

If you are a 1st-Block participant and want to attend a Pre-Owned Con workshop in the morning and an Auto Fin Con workshop in the afternoon, go for it.

Longer networking breaks

One addition you might notice in the agenda is that some (but not all) of the breaks between sessions are 45 minutes instead of 15.

This is designed to give attendees a bit more time to explore the expo hall, talk with exhibitors and spend some time networking.

After all, in addition to the great educational sessions and awards, one of the big benefi ts of Used Car Week is the chance to gather with your peers and meet some new business contacts.

Location, location, location

This year’s location for Used Car Week — The La Quinta Resort & Club — promises to make you stop to smell the flowers and take in the spectacular view of the Santa Rosa Mountains. We hope that in between educational sessions and networking events you’ll find some time to enjoy this gorgeous oasis in the desert.

The resort has a campus-like set-up, rather than one set hotel building. It’s also the first time Used Car Week has been held at this location.

Used Car Awards

Also making their debut this year are the Used Car Awards (UCAs). The UCAs will honor the dealers and executives making positive impacts and building great businesses within the used-car industry.

Recognizing excellence has long been a key part of Used Car Week’s annual agenda, and with the launch of the UCAs, those awards and recognitions will be grouped together during the Used Car Awards Luncheon

Awards that have traditionally been a part of the event and some relative newcomers will all be part of the new UCA luncheon.

New awards will also be a part of this combined effort on the part of Auto Remarketing, SubPrime Auto Finance News and other Cherokee Media Group brands.

Among the new awards as part of the UCAs include:

• Franchise Dealer of the Year

• Independent Dealer of the Year

• And three tiers of Dealer Group(s) of the Year

The Used Car Awards will be presented during a luncheon sponsored by TradeRev during the First Block of Used Car Week on Tuesday.

Additional industry recognition and awards such as the Auto Remarketing Under 40, Women in Remarketing, Lifetime Achievement and the National Remarketing Executive of the Year will still be presented during the NRC/NAAA (Second Block) portion of the week.

All of the award winners and honorees during Used Car Week will be highlighted in a special December “Used Car Awards” edition of Auto Remarketing.

Extended Women in Remarketing content

In addition to our annual Women in Remarketing panel (1:45 p.m. on Nov. 16), Used Car Week will include a second Women in Remarketing session this year:

Hiring for the Future: The search for authenticity Nov. 16, 2:45 p.m.
Moderated by Kruse Control founder and chief executive officer Kathi Kruse, this panel will include:
• Carolyn Bogan, Vice President of Technology Services, KAR Auction Services
• Jeannie Chiaromonte, Vice President/National Remarketing Manager, Bank of America
• Samantha Zawilinski, Vice President of Account Services, Potratz Advertising

The panel will feature conversation focused on trends in recruiting and working in remarketing as the industry becomes increasingly technology-driven, the role of mentoring and developing women into industry leaders. The dialogue will also explore the impact of changing demographics.

For complete information on Used Car Week, visit or download the Used Car Week app for your smartphone.