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May 2019

Auto auction sales steady at 9.9 million in 2018

Wednesday, May. 01, 2019, 03:35 PM
By Joe Overby
Senior Editor
CARY, N.C.  - 

Vehicle sales at National Auto Auction Association-member auctions remained fairly steady year-over-year in 2018, with the projected gross of those sales up nearly 2% — this despite a 4.2% decrease in the number of vehicles entering those auctions' lanes.

That’s according to the association’s annual survey released Wednesday, which found that there were 9.9 million vehicles sold at NAAA-member auctions last year.

That equates to a projected gross value of units sold of $107.6 billion, which is up 1.9% year-over-year and the third straight year at $100 billion or more. 

The vehicles sold tally (9.9 million) is down 0.8 percent from 2017.

There were 16.6 million units arriving at those auctions last year (down 4.2%). But the percent of those sold climbed from 57.8% in 2017 to 59.8% last year.

By consignor type, percentage of units sold to enter was 53.7% for dealer consingment, 68.9% for lease/fleet/repo, 56.8% for manufacturer and 68.6% for other consingment types, according to the survey.  

“The 2018 results are encouraging,” NAAA chief executive officer Frank Hackett said in a news release.

“The survey results show the strength and depth of an established industry that has demonstrated its resiliency,” Hackett said. “I am confident we'll continue to be a vital and growing part of our nation’s economy for years to come.”

Of the units sold at NAAA auctions last year, 49.1% were dealer consignment, and lease/fleet/repo had a 44.3% share of auction sales. Meanwhile, 5.7% was manufacturer consignment and 0.9% came from other sources, NAAA said.

Price per unit was estimated at $10,836, up 2.8% year-over-year. As for average vehicle prices in Internet sales, online-only was at $18,081, with simulcasting at $15,113. 

The survey was conducted by Robert A. Casey Consulting on behalf of NAAA. Detailed results can be found here. 

Wholesale volumes likely to peak in '19

In a separate analysis released last month, Cox Automotive — which owns the Manheim auction chain — said the “total volume of wholesale requiring disposal” will reach a peak this year.

Specifically, 16.6 million units are projected to be wholesaled, up from 16.4 million units last year, 15.9 million units in 2017 and 15.5 million units in 2016, the company said in this Data Point report.

It is expected that 9.6 million of those vehicles will be wholesaled at physical auctions this year, Cox Automotive said, down from 9.8 million in 2018 and 10.0 million in 2017. In 2016, 9.9 million units ran at physical auctions, according to Cox.

The company is expecting an increase in upstream volumes (offsite and online sales) and dealer-to-dealer volumes.

Here’s how that shakes out:

— Commercial direct-to-consumer: 700,000 (same as 2018, but up from 600,000 in both 2017 and 2016).
— Direct-to-dealer/dealer-to-dealer: 4.9 million (up from 4.7 million in 2018, 4.3 million in 2017 and 4.1 million in 2016).
— Offsite/online: 1.4 million (up from 1.2 million in 2018, 1.0 million in 2017 and 900,000 in 2016).

Auction averages

Going back to the NAAA survey, it had a 71% response rate, as 247 members participated. Figures for vehicles entering auction/sold at auctions and related gross values are projected to estimate for NAAA’s entire body of member auctions.

Participation was up from 244 members taking part last year. 

The survey found that NAAA-member auctions have an average of eight lanes and 78 acres of property. The average employee count for an NAAA auction is 137 and average payroll is $4.6 million.

The average annual charitable contributions for an auction were at $15,000.

  • Read more about Auto auction sales steady at 9.9 million in 2018

Xcira to provide technology for Auto Auction Holdings’ 4 sites

Wednesday, May. 01, 2019, 02:44 PM
By Auto Remarketing Staff
TAMPA, Fla. - 

Auto Auction Holdings has chosen Xcira as the technology provider for its four sites.

Xcira will offer services such as an integrated auction management system, a dealer community, and the proprietary OnLine Ringman system for AAH’s Orlando Longwood, South Florida Auto Auction, Speedway Auto Auction of Charlotte and Music City Auction of Nashville.

Xcira said in a news release that AAH has pursued a platform to support a business model that transacted more than 6,000 vehicles weekly under challenging conditions. AAH is now using Xcira’s technology.

“From the very first meeting, it was clear Xcira had the knowledge, experience, and appetite to work with us,” said AAH director of technology Joe Weinstein. “Not only was the platform architected with modern and secure technology, it was designed with efficiency in mind — the inherently intuitive, paperless system was designed by auction people for auction people. The system will provide a firm foundation upon which we can continue to grow and flourish, opening up further opportunities and revenue streams.”

Xcira offers technology and auction software products for the automotive, industrial, construction, fine art, wine, jewelry, livestock, real estate and salvage sectors. Its products include live auction simulcasts, timed online auctions, equipment and automotive condition evaluation tools and applications to provide mobile phone participation at auctions.

Xcira chief executive officer Nancy Rabenold said Xcira continues to invest in and protect what is important to the auto auction space, including Xcira’s patent-protected features like multi-lane auction participation, buyer interest modeling and conversion optimizations.

“Our advances in being the first to offer a flawless ‘Flash-less’ audio/video service is one more example of the kind of partner that AAH needs in pursuit of providing world-class customer service to its buyers and sellers,” Rabenold said. “Reciprocally, Xcira’s customer service in support of their rigorous auction house needs, has been second-to-none.”

Auto Auction Holdings chief operating officer Rhonda Grable said, “Exceptional customer service and ease of use makes Xcira a perfect fit for all our auction locations.”

Xcira vice president Bill Cieslak said Xcira was honored to work with AAH.

“They are an intelligent group which challenge[s] the norms and demand[s] exceptional service,” Cieslak said. “It is a huge vote of confidence that our newly redesigned products efficiently and effectively serve their sophisticated automotive auction needs.”

  • Read more about Xcira to provide technology for Auto Auction Holdings’ 4 sites

ADESA continues expanding its international footprint

Wednesday, May. 01, 2019, 01:41 PM
By Auto Remarketing Staff
CARMEL, Ind. - 

ADESA’s newly relocated facility serving Mexico City sits on 13 acres of land strategically near major thoroughfares in neighboring Toluca. It features enhancements such as additional on-site security and reconditioning resources.

The new location will help meet needs related to ADESA’s continued growth, as well as for future vehicle volume increases and the needs of commercial and independent dealers, ADESA said in a news release.

ADESA is a business unit of KAR Auction Services, and KAR’s executive vice president of international markets and strategic initiatives Benjamin Skuy said his company was excited to continue expanding its international footprint.

“Being prepared to meet the increased volume needs of our customers is essential in creating a positive customer experience,” Skuy said. “ADESA Mexico City had outgrown its previous facility, and we wanted to provide a solution before our customers asked for it.”

  • Read more about ADESA continues expanding its international footprint

Latest in Ford connectivity includes Amazon Prime delivery & mobile car-washes

Wednesday, May. 01, 2019, 01:20 PM
By Auto Remarketing Staff
CARY, N.C. - 

Fetching packages and getting the car washed. Those chores might still be part of your “pretty nice little Saturday” of tasks, but Ford is aiming to make them a bit easier through some new-school technology.

The automaker announced a partnership with Amazon this week that provides Key by Amazon in-car delivery of Amazon Prime packages to owners of these vehicles: select model-year 2017 or newer Fords equipped with FordPass Connect; and owners of select model-year 2018 or newer Lincolns with Lincoln Connect.

“And while this service alone is pretty exciting, Key In-Car delivery is just the first wave of what’s possible,” Lorin Kennedy, FordPass ecosystem business leader, wrote in this Medium post announcing the partnership.

“Through our Ford connected vehicle services, other businesses are able to integrate their apps with Ford and Lincoln connected vehicles,” Kennedy wrote. “This will allow us to deliver additional new services to our customers’ vehicles that improve their daily lives.”

One of those, Kennedy goes on, is the partnership with on-demand car wash service providers Spiffy, RUB A DUB and Sparkl.

“We’re excited to be working with Ford to serve the next generation of vehicles, which we refer to as Vehicle 2.0. This partnership gets us one step closer towards fully utilizing connected car capabilities,” Spiffy chief executive officer Scot Wingo said in a news release.

Spiffy is an on-demand car care, tech and services company based in the Research Triangle Park region of North Carolina.

Through the Spiffy-Ford partnership, owners and lessees of 2017 model-year or newer Ford/Lincoln vehicles will be able to utilize FordPass Connect and Lincoln to unlock/lock their respective vehicles, meaning they don’t have to hand off and pickup keys from the Spiffy staff.  

Spiffy’s services are available in these metro areas: Atlanta; Charlotte, N.C.; Dallas; Los Angeles; and Raleigh, N.C.

“Our customers are really busy. They often choose Spiffy for the convenience factor and stay for the excellent service. The connected car initiative removes the ‘key exchange’ process, and that's an important step towards our goal of zero-friction car care services,” Wingo said.

The Spiffy co-founder and CEO will be among the speakers at Cherokee Media Group’s Automotive Intelligence Summit in Raleigh this summer.  Wingo will discuss “The Future of Ownership in a Vehicle 2.0 World.”

“The concept of vehicle ownership is being redefined and will be disrupted more in the next 10 years than it has in the last 100.  As convenience-oriented consumers transform mobility, the impacts are wide-ranging across industries, businesses, and consumers,” reads the session description. “To understand the implications, it is important to recognize these changes as they develop and identify the areas where they overlap and intersect.”

That intersection is among the areas explored in Wingo’s Vehicle 2.0 podcast, which includes four pillars “for the digital future of the automotive industry.” Those are connectivity, electrification, autonomy and ownership.

“The Spiffy connected car initiative puts the company at the forefront of this disruptive wave of innovation sweeping through the automotive market,” the company said in a news release.

  • Read more about Latest in Ford connectivity includes Amazon Prime delivery & mobile car-washes

Ipsos taps former J.D. Power exec to lead its US auto quality business

Wednesday, May. 01, 2019, 01:07 PM
By Auto Remarketing Staff
DETROIT - 

Research and insights company Ipsos has appointed Jacob George as executive vice president and leader of its U.S. automotive quality business. George, who most recently served as vice president and general manager of J.D. Power Asia Pacific, will lead the quality measurement and improvement system that Ipsos has created for the U.S. and global automotive markets.

Ipsos said in a news release that the appointment of George is part of its commitment to “leverage its transformative momentum” as a professional services firm and its expanded scale to focus on bringing more information to clients, more quickly.

The quality measurement and improvement system, along with Ipsos’ understanding of changing consumer requirements at a time of disruption in the automotive industry, reinforces the company’s dedication to understanding people, markets, brands and society, a news release explained. Ipsos said that helps it deliver information and analysis to more easily navigate the complex world and inspire its clients to make smarter decisions.

At J.D. Power Asia Pacific, George oversaw the region’s research and consulting business. He has worked on the manufacturer and agency sides throughout his career, including roles at General Motors in the areas of manufacturing, engineering and marketing. On the agency side he worked in quality measurement and consulting to help manufacturers improve.

George has “created consumer understanding” for clients in the United States, Germany, China and Japan while also living in those countries.

Ipsos RDA president Frank Forkin is happy to see George join the company. “His deep global background in quality measurement and improvement sets Ipsos up well to serve our clients and to help them understand consumers, and position themselves for success,” Forkin said in a news release. 

George said the field of quality measurement and improvement is changing globally. The field, he said, “has become wrapped up in the disruptors facing the automotive industry today: increased competition, decreased differentiation, globalization, connectivity, electrification, autonomous features and shared mobility.” He said he looks forward to helping automotive manufacturers, suppliers and dealers “understand consumers better and incorporate their needs early in the product development process.”

  • Read more about Ipsos taps former J.D. Power exec to lead its US auto quality business
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