Fiserv announced Monday its top performing auction of the year. Taking home the top honor is Manheim Harrisonburg. Fiserv noted this auction finished second for 2006 through 2009 and has been consistently in the top three since the company began the rankings.
The company also revealed it managed the remarketing of 55,000 vehicles in 2010.
According to Fiserv, it began ranking auctions in 2001 as a way to help lenders find the highest potential return on their outsourcing investment. Fiserv scores auctions to identify qualified partners. Rankings are tabulated to reflect overall customer service, operational efficiencies, sale preparation and marketing with the main emphasis on sales retention.
“Manheim Harrisonburg’s commitment to excellent is clear,” explained Megan Haley, director of remarketing strategies for Lending Solutions of Fiserv. “Since the inception of the ranking 10 years ago, Manheim Harrisburg has continually ranking among the top auto auctions in the country, proof of their continual dedication to serving their clients.”
The second place ranking was awarded to Carolina Auto Auction, of Anderson, S.C. Officials said this auction also has a history of ranking strong, moving from tying for third in the 2009 figures and placing first from 2005 to 2008.
Meanwhile, Manheim Metro Dallas Auto Auction of Grand Prairie, Texas, placed third and has placed in the top five for the past four years.
Finally, Fiserv broke the top auctions down by region:
Northeast: Auto Auction of New England, Londonderry, N.H.
Southeast: Manheim Tampa
Central/Midwest: Manheim Louisville, in Clarksville, Ind.
Southwest: Manheim Metro Dallas, in Grand Prairie, Texas
West: Brasher’s Sacramento, in Rio Linda, Calif.