NAAA to host 2-day auction standards training in Canada


The National Auto Auction Association’s Standards Training Program is gearing up to host a two-day-long vehicle inspections and arbitration training session in Canada this September.

In just a few weeks, classes are scheduled to be held on Sept. 6 and Sept. 7 at Manheim Toronto, according to NAAA.

Classes will be instructed by Manheim director of arbitration Matt Arias, who will cover damage analysis on Day 1 training, and arbitration on Day 2. Additionally, along with serving as director of arbitration for Manheim, Arias co-chairs the NAAA standards committee and is a member of the IARA standards committee.

According to the NAAA website, the first day of the training will center on how to inspect and identify areas of risk such as:

  • What the inspections cover or not
  • Interior damage
  • Vehicle information
  • Trim and series/model breakdowns
  • Prior repairs
  • Ways to streamline without sacrificing quality
  • Structural damage          
  • Ways to measure effectiveness for continuous improvement
  • Exterior damage

The second day will cover the following topics concerning arbitration:

  • Understanding stakeholder’s perspectives         
  • Mutual gains vs. fixed pie negotiation
  • Sustaining or improving your bottom line
  • Mediation vs. arbitration
  • Arbitration policy sync and update
  • Scenario training
  • Know your best alternative to negotiated
  • Agreement benchmarking

The classes are $500 each, or  $750 for both.

According to NAAA, hotel accommodations for the upcoming September training session at Manheim Toronto in Milton, Ontario includes Home 2 – Suites by Hilton, the Holiday Inn on Highpoint Drive and the Best Western on Chisholm Drive for about $129, $140 and $105 per night, respectively.


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