NADA University announced it has added a slew of courses that are free for National Automobile Dealers Association members and are designed to help foster improvement throughout all avenues of a dealership’s business.

The online courses are taught by NADA University Partner trainers and delve into such areas as sales, service and F&I.

"The most valuable asset for any dealership is a well-trained staff, especially in such a competitive market," commented William Underriner, chairman of NADA’s Dealership Operations Committee.  

"These trainers are among the best in the business, and we urge every NADA member to take advantage of their expertise to boost performance and profitability," he added.

The instructors and their respective topics and courses are as follows:

Ron Reahard
Topic: F&I
Course: Great VSA Closes ($3,000 Discount Close)

Grant Cardone
Topic: Sales
Course: Time Closes (Nine chapters)

Don Reed
Topic: Service
Course: How to Achieve 100-percent Service Absorption

Alan Ram
Topic: Phone Management
Course: Phone Ups that Show Up (chapter 1, 7 video segments)

Jeff Cowan
Topic: Fixed Operations
Course: The Four Points Walk Around (chapter 1, 4 video segments)

Continuing on, dealers who have taken part in NADA University Partners courses in the past gave some feedback.

"Over the last two years, we have required 100 percent of our 60-plus finance managers to complete the weekly modules,"stated Jason Frampton, who is the vice president of sales and finance for Salt Lake City’s Ken Garff Automotive Group. Frampton was referring to his participation in Reahard’s training programs.

"The performance in our group now averages $1,100 or so per car (up from $650). Even with the downturn in the auto business, we have been able to maintain great PVRs and penetrations," he continued.

"We recently met with our lead finance company and they told us that our production was ‘defying gravity,’" Frampton added. 

Officials also noted that there will be seven NADA University Partners offering workshops at next month’s NADA Convention.

NADA University is also rolling out a course about the Family and Medical Leave Act at the NADA Convention, as well two courses on parts at the event, as well.

These three to-be-launched courses are automatically provided to those currently subscribed to NADAvt.