Jessica Gonzalez of InformedIQ on growing ‘AI and fraud fatigue’ Jessica Gonzalez, vice president of customer success and general manager of automotive at InformedIQ, appeared again on the Auto Remarketing Podcast to describe growing “AI and fraud fatigue” and other topics connected with auto finance. Listen Here
Carleton’s Tim Yalich on how critical accurate payment information is to today’s car shoppers Tim Yalich, who now is vice president of business development for Carleton, returned for an appearance on the Auto Remarketing Podcast. Yalich explained how much more crucial accurate payment information is to today’s car shoppers in an environment with some ... Listen Here
Widewail CEO Cuyler Owens Cuyler Owens is CEO of Widewail, a reputation and customer experience platform for the auto industry Cuyler joined Widewail as CEO in December, following nearly three years as chief revenue officer of TrustRadius, and time with Dell, Vmware and Dealerware. ... Listen Here

Retail

COMMENTARY: Closing the appraisal transparency gap

The automotive retail market is undergoing a massive shift. New-vehicle sales are falling, weighed down by new tariffs, high interest rates, and a slowing economy. As a result, consumer demand has shifted sharply, driving an increase in used-vehicle sales. However, ... [Read More]

Carvana’s same-day delivery goes Hollywood with its entry into Los Angeles market

Carvana has introduced its same-day vehicle delivery service to markets in 20 states across the nation. Now it’s going Hollywood. The online used-vehicle retailer announced it is bringing same-day delivery to the Los Angeles metro area, allowing select local customers ... [Read More]

Wholesale

From the editor: Fraud Forum at Used Car Industry Summit to tackle issues in transportation

No doubt, plenty of fraudulent activity is happening in automotive nowadays. Exposure is likely to surpass $10 billion this year, according to estimates from Point Predictive. For example, fraudsters are generating invalid employment and income documents, or they’re creating synthetic ... [Read More]

After best year since 2019, auction sales continue rise

The growth that spurred the best year for auction sales since 2019 hasn’t taken a break. Thanks to another lift in commercial sales, overall wholesale vehicle sales at auction improved again last month. And that includes a big bump in ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Technology

UVeye partners with TSD to compare rental, loaner vehicles’ before-and-after condition

UVeye’s list of industry partners continues to grow. The provider of artificial intelligence-powered vehicle inspection technology said it has teamed with TSD Mobility to create a “fair, transparent and automated process” for managing vehicle condition throughout the rental or dealership ... [Read More]

Widewail’s new era gets rolling with addition of Dealerware’s Terrell as its first COO

Three months into its new era, Widewail has made another major change. In what it called “a pivotal milestone”, the automotive reputation management and customer experience platform has hired its first chief operating officer, adding former Dealerware executive Melissa Terrell ... [Read More]

Analysis

Wholesale, retail numbers suggest solid used-car market

There was a moderate decline in wholesale vehicle sales last month, with “more selective” buyers, says JD Power, but numbers through two months of 2026 are still beating year-ago figures by 1.5%. JD Power said in its latest Used Market ... [Read More]

Here comes the sun: Spring on the way brings optimism to dealers after Q1 struggles

Ask car dealers how things have been going and they’ll likely tell you not so good. But ask them about what’s ahead and the answer shifts to the positive. Spring is coming, and dealers see the sun shining and business ... [Read More]

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