The Fair Debt Collection Practices Act (FDCPA) is the focal point of the next online training session ACA International is hosting for its members to help credit and collection professionals stay up-to-date on the latest FDCPA case law on leaving messages, settlement offers and validation notices.

Four topics will be covered by ACA International certified instructors who intend to examine a relevant court decision, Consumer Financial Protection Bureau guidance and regulatory enforcement actions impacting compliance with the FDCPA. The instructors plan to delve into:

— Methods of communication and technology

— Dispute, verification and cease communication requests

— Call frequency

— Collecting out-of-statute debts and settlement offers

Participants will also learn how to identify potential liability and defenses under the FDCPA.

The training session is set for Sept. 9 beginning at noon (ET).

“Overall, the training is critical to help industry professionals stay up-to-date on the latest FDCPA case law on leaving messages, settlement offers, validation notices and more,” officials said.

ACA International added that participants will receive .75 professional development units (PDU) for attending the training. PDUs can be applied toward the ACA’s Credit & Collection Compliance Professional (CCCP), Credit & Collection Compliance Officer (CCCO), Healthcare Collection Management designations, and scholar and fellow designations.

For more details or to register, go to this website.