In an effort to bolster the collections industry, the ACA International board of directors recently adopted a revised version of the ACA Code of Conduct that applies to all association members.

Officials explained ACA’s longstanding code has provided its members a firm foundation for industry engagement. The organization indicated the newly revised code is designed to meet the needs of the association into the future, especially as members navigate the industry’s changing environment.

“The structure, guiding principles and provisions of the newly revised code provide the flexibility necessary for the changing environment and a stable, modern and workable approach for the future,” ACA said.

The newly revised code will become effective on Nov. 12 and can be accessed here.