BillingTree is hosting a new series of interactive events titled, “Payment & Technology Spotlight Series — Technology and Innovation for the Digital Age.”

The series, which includes monthly webinars, conferences and speaking engagements, is design to allow participants to learn from actual experiences by those who have successfully implemented specific payment and collection technologies or innovations, including compliance related services.

Multiple collection agencies have already committed to the series’ growing list of contributors including Diversified Consultants, MVBA Law and National Recovery Solutions.

The Payment & Technology Spotlight Series program launches on Aug. 26 at 2 p.m. ET with a complimentary webinar titled, “Interactive Voice Response — Utilizing IVR Technology to Drive Agency Growth.” That session is devoted to the impact of inbound IVR technology.

Featuring success metrics and feedback from both MVBA Law and Diversified Consultants, the webinar will detail ROI, key implementation challenges and overall benefits to the organizations.

Joining BillingTree for this webinar will be Raf Leszczynski, director of operations and dialing systems with Diversified Consultants, who will detail how his agency is utilizing inbound IVR technology today and its plans for the future.

The second planned activity is another complimentary webinar taking place at 2 p.m. ET on Sept. 25. This webinar titled, “Three Virtual Virtues: Agents, Negotiation & Settlement,” will feature Jeffrey Luskin, creditor relations manager of National Recovery Solutions. Luskin will discuss how virtual technology can reduce cost, ensure compliance and increase revenue for collection agencies.

Additional events are being planned and will be added to the Payment & Technology Spotlight Series website as they are confirmed.

Collection agencies and other companies interested in contributing to a future event, or looking to suggest topics and technology BillingTree should profile can email marketing@mybillingtree.com.

“The spotlight series evolved following the vast interest in BillingTree’s ARM (accounts receivable management) industry study, which revealed collection agencies' plans to use new technologies to help reduce overall operational costs, reduce compliance risks and grow their businesses,” said Liz Caracciolo, BillingTree's vice president of business development.

“Agencies seek to demonstrate their innovations to current customers as well as prospective clients; and convey how these differentiators will increase collection performance while ensuring the highest levels of compliance. Adopting new payment technologies accomplishes these objectives,” Caracciolo continued.

“This series is designed to educate agencies in more depth on leading payment technologies from the perspective of our clients that are leveraging them today,” she went on to say.

To download BillingTree’s 2014 second annual Operations & Technology Study for the ARM Industry, visit: http://info.mybillingtree.com/2014ARMStudy.html

Payment & Technology Spotlight Series website: http://info.mybillingtree.com/2014SpotlightSeries.html

To register for the Aug. 26 webinar, visit: http://info.mybillingtree.com/08-26-2014_Webinar.html

To register for the Sept. 25th webinar, visit: http://info.mybillingtree.com/09-25-2014_webinar.html