In December, Carvana partnered with two credit unions, Georgia’s Associated Credit Union and LGE Community Credit Union, to offer their several thousand members a streamlined car buying process which allows them to receive pre-approval for financing a Carvana vehicle.
"We're always looking for new and innovative services for our members that provide value and convenience. Carvana is the perfect partner for automotive sales, as its online platform takes the haggling and frustrations out of the purchasing process," Associated Credit Union vice president of marketing Tom Maiellaro said in a news release. "This partnership allows us to be able to provide an even greater level of service and convenience to our members, and we are confident they will benefit from the new way to buy a car that Carvana has introduced."
More than 160,000 Associated Credit Union members now have access to pre-approval at any of its 27 locations in the Metro Atlanta and Augusta areas.
After being approved for financing, credit union members can complete their vehicle search and purchasing process all online.
"Carvana is dedicated to putting transparency back into the car buying process and offering an experience that exceeds shoppers' expectations every time," LGE Community Credit Union vice president of marketing and business development Scott Brooks said in a news release. "We wanted to offer our members an easy, affordable way to purchase vehicles and Carvana was a natural, ideal fit."
LGE Community Credit Union’s more than 114,000 members can visit any of its nine Georgia full-service locations to begin the pre-approval process with a loan officer.
Members can also consult with a loan officer about financing over the phone, email or by submitting an online application.
Additionally, the online auto retailer is extending to members of the two credit unions its seven-day "test own" return policy, along with a 100-day or 4,189-mile bumper-to-bumper warranty.
"Credit unions have been incredible partners of ours as they share our customer-first mentality and are receptive to innovation,” said Ernie Garcia, chief executive officer and co-founder of Carvana. “Our model is very similar to credit unions, as we are both dedicated to offering a transparent experience and providing the best service to our customers. We're committed to continuing this level of service and dedication to Associated Credit Union members."