GWC Warranty recently published four recommendations to help dealerships secure a high-quality compliance trainer.

The used-vehicle service contract and related finance and insurance products provider attempted to go beyond just someone who might have a deep knowledge of both federal and state regulations. Here are what GWC Warranty suggested:

1. The right training for the right people

The company highlighted a topnotch compliance training provider will be able to supply comprehensive content at a level appropriate for its audience. You’ll also want to look for a service that has training for several different types of employees to address all areas of a dealership.

2. Reporting capabilities

Without the ability to track and report results, GWC Warranty acknowledged you have no way of holding your staff accountable for the training they complete. The company recommended that managers look for compliance training that boasts an intuitive, easy-to-use reporting structure so you can stay on top of compliance training with minimal effort.

3. Extensive industry knowledge

Regulatory familiarity remains important as GWC Warranty noted that dealerships should look into who develops the content for the providers you investigate. Are they attorneys? Do they have automotive industry experience? Are they members of organizations like the National Association of Dealer Counsel? Checking off these boxes will ensure your training content puts you in the safest possible position.

4. Verification processes

GWC Warranty closed by noting that inserting important documents into your training platform that your employees must read and sign ensures buy-in across the dealership. Having a technology platform that can handle this and get confirmation from employees that they are on board with compliance is vital to your training program’s success.

This material originally appeared on GWC Warranty’s website here. More recommendations from the company can be found at gwcwarranty.com/dealers/accelerate-blog.