Going paperless — the phrase has been around for years, but comes closer to reality for auto dealers via a new alliance aimed at boosting productivity and cutting costs, and offering instant access to crucial business documents.    

Web-based enterprise content management software developer docSTAR has announced the integration of its eclipse content management system with Dealertrack Technologies’ Web-enabled Dealer Management System for the automotive retail industry.

Under the terms of the agreement, the move will take place via the Opentrack integration standard. 

Among initial customer sponsors of the integration is Kendall Auto Group, which will implement the solution at two of its Northwest dealerships to obtain instant access to archived documents.

"docSTAR is pleased to be working with the industry leader in dealer management solutions," said company vice president of sales Greg Cooke. "Our ECM software helps businesses like Kendall Auto Group to increase productivity and operational efficiency by helping them go paperless. 

“By integrating the two systems, critical business documents like deal jackets and repair orders are easily stored in a secure content repository and instantly available to users on any Internet-enabled device," Cooke said.

The progression to document driven business process automation systems help reduce businesses’ reliance on paper, company officials noted, delivering benefits ranging from dollar cost savings to more efficient processes and faster customer service. 

The Opentrack program being used in the integration offers real-time, bi-directional integration between the Dealertrack DMS and third-party applications.

"Working close with our certified partners like docSTAR, Dealertrack Opentrack program reinforces our vision of a true open platform, giving dealers the flexibility to use the solutions that best meet their needs," said Sharon Kitzman, vice president and general manager, DMS, for Dealertrack.