Recall Masters, a provider of automotive recall news, data, training and communications, finalized an integration on Tuesday with Auto Rental Systems (ARS), a cloud-based loaner vehicle management system, in an effort to help dealers manage their loaner and rental fleets.

The companies explained the ARS Recall module can perform a nightly scan of all fleet units in the system and alert dealers to any new and outstanding recalls. The new add-in module is designed to eliminate the need for dealers to manually check on recalls for their inventory of vehicles.

Here’s how the process is geared to operate:

When a new recall is found, the recall data is downloaded to the system and linked to the vehicle by VIN. The dealership is then alerted via a summary email report and the vehicle is flagged in the system. When the required recall work is completed, the repairs can be logged and the vehicle can be placed back in service.

Just as the system maintains the rental history of all vehicles, it also maintains the history of all recall and warranty work performed by the dealer.

“Our customers’ needs continually change and we know we have to listen and respond. Recalls are coming like a tidal wave and our dealers just do not have the time to address this increased volume efficiently,” said Laura Tierney, sales manager for ARS.

“We have partnered with Recall Masters, the best in the industry, and with the ARS Recall module we take on the recall management work for them which allow our dealers the freedom to do what they do best: service customers,” Tierney continued.

At every touch point from vehicle sales to loaner cars and inventory management, automotive repair scheduling and service lane visits to auto rental and corporate fleets, Recall Masters insisted it now places actionable information at the fingertips of automotive sales and service centers, as well as consumers, nationwide.

“We are continually evolving our systems and database to provide the most relevant information possible to consumers and their automotive service providers,” Recall Masters chief executive officer Christopher Miller said. “One big key to keeping customer satisfaction high while servicing a vehicle is the overall convenience factor.

“To address this, most manufacturers offer service loaner vehicles for customers to drive while they perform the required repairs,” Miller continued. “As these recall customers can arrive already upset about the state of their vehicle, and can be rather emotional, it is vital to ensure a great customer experience.

“Our integration with the leading loaner car management system is just one more step in the right direction to ensure consumer safety and to mitigate risk of automotive-related injuries,” he went on to say. “Greater recall awareness and proactive management helps automakers protect their brand and build trusting relationships between dealers, rental car agencies, auto auctions and consumers alike.”

To learn more about Recall Masters complete beginning-to-end solution, schedule a demo or receive a free trial call (888) 651-4480, email info@recallmasters.com or visit www.recallmasters.com.

 To learn more about ARS’ cloud-based loaner vehicle management system, get additional information of get a free trail, call (513) 334-1040, email: ltierney@ARSLoaner.com or visit www.ARSloaner.com/RM/