CARY, N.C. -

Robert Zakaib may be the general manager of Manheim Palm Beach, but that doesn’t mean he’s above his employees.

“I am part of the team, and therefore, I do not ask my team to do anything that I wouldn’t do or haven’t done,” he said. “I work to create a fun and most importantly safe environment for all team members. Many times our jobs become repetitive at an auction, so I try to change it up and make it fun whenever I can.”

Zakaib says it’s his 161 team members who make Manheim Palm Beach — which registers 2,100 cars a week — a great place to work.

“The environment that they create for customers is one-of-a-kind. Our great location and overall vehicle offerings make Palm Beach a great place to work as well,” he said.

And he’s quick to point out how a “great” workplace comes full circle.

“Having an enjoyable workplace environment transcends to outstanding customer service,” Zakaib explained. “That level of customer service leads to happy clients that enjoy doing business with us. When they enjoy doing business with us, client retention is higher, leading to more repeat business.”

Zakaib said it’s communication — consistent, open, honest and direct — that keeps his management wheels well-oiled.

In the end, he said, his team members should be as proud as anyone at earning the “best auction” recognition.

“This award affirms that our employees feel they have a voice in the decision-making process and overall success,” Zakaib said.

View the complete list of honorees here.