ATLANTA -

For most auctions, no-sales mean less money, and the numbers of units not selling as they cross the auction block tends to grow as we approach the summer months.

That said, Manheim is now offering what they call a “second chance” for these vehicles.

The company announced the nationwide rollout of 2nd Chance Sale, a mobile app that allows auction customers to access and make offers on unsold vehicles after they are off the auction block and out of the lanes.

“Our goal is to invest in areas within our auctions that make it easier for our customers to conduct business,” said Janet Barnard, president of Manheim North America. “With the 2nd Chance Sale app, we are delivering on our commitment to use technology to redesign and improve processes that offer customers faster, smarter ways to grow their business.”

Here are the details: After an auction ends, unsold vehicles will immediately be listed and available on the new app, which is found within Manheim’s overall mobile application. Buyers can also access it on the Web.

Then, buyers can view and sort vehicles that suit their needs by criteria such as year, make, model, condition reports and auction lane. Customers can make offers directly through the app.

“This not only offers customers a second chance to quickly fulfill their inventory needs, but also enables sellers to immediately market their unsold vehicles to buyers on auction day instead of waiting for them to run again another week or be listed on OVE.com,” Manheim management pointed out.

On top of offering customers more buying opportunities and sellers more changes to turn vehicles, Manheim also announced last week it is working to improve vehicle delivery time for buyers.

It has introduced a new gate pass process, through which the company can deliver gate passes to customers digitally using Manheim.com.

Customers can use the “My Purchases” tab on Manheim.com and can now download, view, print or email a gate pass directly to transport carriers, without having to spend time waiting in line on auction day to collect passes.

“New services such as our 2nd Chance Sale app and gate pass process not only provide an easier, more consistent customer experience, but also enables our employees to deliver the type of service our customers have come to expect,” said Barnard.