KPA, a provider of dealership management software and services, recently launched a new product line that combines efficient software, comprehensive content and on-demand expert advice to help stores follow sales and finance best practices and ensure their business complies with federal and state regulations.

The company highlighted its sales and finance compliance management system can give all dealership employees who works with a customer during the shopping and purchase process instant access to crucial regulatory data, forms and processes.

As a result, all dealer staff can assess and reduce risk at every step of the selling process, from the first interaction with a customer in the showroom to final paperwork in the F&I department.

“Today’s dealers face increasingly complex compliance requirements as regulatory agencies revisit and refine their enforcement priorities,” KPA chief executive officer Vane Clayton said.

“Dealers who are cited with violations from government agencies are getting the spotlight in this national conversation, which has brought an unprecedented focus on dealer sales and finance operations,” Clayton continued. “In the current regulatory environment, even inadvertent missteps can be shockingly costly.”

The subscription-based service also includes an extensive content library of reference materials and guides that are geared to keep dealerships informed on the maze of regulations that impact their business. The KPA sales and finance compliance software can allow dealers to create and update customized policies and procedures specific to their operation.

Online employee training consists of comprehensive materials and self-paced courses that are available on-demand to accommodate busy dealership employees.

A learning management system can allow dealership human resource managers, sales managers or other staff administrators to track employees’ progress as well as ensure the entire dealership team is always up to speed on the latest regulations and best practices.

“With multiple employees involved in presenting prices and payment information to consumers — such as sales consultants negotiating with a customer or social media managers posting an advertisement — it’s essential that the entire organization is knowledgeable in order to avoid potential fines, civil lawsuits and reputation damage,” Clayton said.

In addition to online training and compliance management tools, KPA experts can provide in-person training as well as on-site auditing and consulting services. These services can assist dealerships in catching errors and avoiding costly legal actions and damage to their valuable reputations. 

To learn more about KPA and its complete portfolio of service offerings, visit www.kpaonline.com or call (866) 365-1735.