DriveCentric & NCC roll out enhanced integration to simplify dealership credit process
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DriveCentric, a CRM provider for automotive dealerships, on Tuesday announced an enhanced integration with National Credit Center (NCC), an automotive credit and compliance platform.
The expanded integration embeds key capabilities from NCC’s Complete Credit platform inside DriveCentric, giving dealerships complete visibility into credit applications, reports, and compliance details without leaving the CRM.
The companies acknowledged that credit verification is one of the most critical and time-sensitive steps in the sales process and can slowed by system switching, incomplete applications, and disconnected workflows between the sales and F&I departments.
With this enhanced integration, DriveCentric and NCC said they have removed that friction by centralizing the credit workflow where dealership teams already work: on the customer record.
“Dealerships shouldn’t have to fight their systems to move a deal forward,” DriveCentric CEO Matt Leone said in a news release. “By embedding the NCC experience directly into DriveCentric, we’re helping teams move faster, reduce rework, and stay compliant, all without changing how they operate day to day.”
Previously, DriveCentric users could initiate NCC credit pulls from within the CRM but full visibility required navigating outside the platform.
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The enhanced integration brings NCC’s interface into DriveCentric, allowing dealership teams to view applications, credit reports, summaries, and compliance information in one unified process.
The companies said required fields are clearly flagged to help prevent incomplete or invalid credit submissions, reducing delays and rework.
They pointed out that the result is improved alignment across departments, faster decision-making, and a smoother experience for both dealership staff and customers.
“NCC has always focused on seamlessly helping dealers manage credit accurately and with full compliance,” NCC president and CEO Brian Skutta said. “This deeper integration with DriveCentric extends that mission by making our proprietary Complete Credit experience more accessible and easier to act on within the dealership’s core system.”
The enhanced integration is available now to DriveCentric dealers using NCC.
