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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Kot extends its multi-year partnership with AutoTrader.ca

Thursday, Aug. 28, 2025, 09:52 AM
Auto Remarketing Canada Staff
Kot Auto Group announced it has renewed its multi-year partnership with Canadian automotive marketplace AutoTrader.ca. The dealership group said the agreement is “underpinned by a common vision of driving measurable growth” for its 11 retail locations in British Columbia through ... [Read More]

AutoCanada’s recovery has Antony taking a ‘victory lap’ before his exit

Tuesday, Aug. 26, 2025, 10:48 AM
Andrew Friedlander, Associate Editor
Paul Antony’s tone was somber as he addressed analysts and media in AutoCanada’s second quarter 2024 earnings call, telling them the company’s “recent performance has not met our own expectations” in the wake of sinking revenue and a reported $33.1 ... [Read More]

Dealer news: AutoCanada parts with two more U.S. stores; Dilawri opens new Land Rover facility; HGreg staffers honored

Friday, Aug. 22, 2025, 09:21 AM
Auto Remarketing Canada Staff
AutoCanada’s exit from the U.S. market moved another step forward this week. The Edmonton-based dealership group announced it has closed on the sale of Chevrolet of Palatine and Hyundai of Palatine in Palatine, Ill., for $9.3 million Canadian in cash. ... [Read More]

Clutch report: Canadians find used-car buying process problematic

Thursday, Aug. 21, 2025, 10:41 AM
Auto Remarketing Canada Staff
More than two-thirds of Canadians are mistrustful of car dealers, according to a report from online used-vehicle retailer Clutch. The Used Car Buyers’ Confidence Report, conducted by Angus Reid on behalf of Clutch, found 68% of survey respondents said they ... [Read More]

PODCAST: Vivian Liu wants to make automotive easy

Tuesday, Aug. 19, 2025, 10:51 AM
Auto Remarketing Canada Staff
Vivian Liu is the CEO of Making Auto Easy, a platform designed to help dealers turn the manual meet-and-greet into a more efficient digital experience. In June, she joined the Canada’s Used Car Week Live Stage, presented by SYCN Auto ... [Read More]

Fitch Ratings projects impact from mild recession on auto ABS in Canada

canada flag pic
Thursday, Aug. 14, 2025, 10:10 AM
Auto Remarketing Canada Staff
Discussing securitizations, used-car values and more, Fitch Ratings offered multiple projections on Monday, including how auto loan ABS asset performance is weakening from the economic slowdown given the economy’s susceptibility to reduced U.S. growth and trade. Fitch is expecting a ... [Read More]

‘Pull-forward’ effect pulls used cars to strong performance in first half of 2025

Tuesday, Aug. 12, 2025, 10:16 AM
Auto Remarketing Canada Staff
For all the concerns about political and economic turmoil, the first half of 2025 has been pretty good for used cars in Canada. AutoTrader’s Q2 Price Index report shows used sales and prices were up in the second quarter and ... [Read More]

Clutch CEO joins OMVIC’s advisory council; new facility signals sales expansion to BC

Tuesday, Aug. 12, 2025, 10:13 AM
Auto Remarketing Canada Staff
The Ontario Motor Vehicle Industry Council has appointed Dan Park, CEO of Canadian online used-car retailer Clutch, to its Industry Advisory Council, an addition Clutch said provides “a modern, technology-driven perspective … at a pivotal moment for the automotive industry.” ... [Read More]

CanadaOne partners with AutoTrader to drive ‘high-quality digital experience’

Friday, Aug. 8, 2025, 12:45 PM
Auto Remarketing Canada Staff
CanadaOne Auto has partnered with Canadian automotive marketplace AutoTrader.ca to support its efforts to streamline online inventory exposure for its used and new vehicle offerings. The Edmonton-based dealership group, which operates 43 locations in five provinces, said the deal allows ... [Read More]

Conversion rates up, values down in Canadian wholesale used-car market

Friday, Aug. 8, 2025, 12:21 PM
Auto Remarketing Canada Staff
The Canadian wholesale used-vehicle market had its ups and down last week. Canadian Black Book’s weekly Market Insights report for the week ending Aug. 2 showed auction conversion rates rising from the depths of a year-to-date low, while vehicle values ... [Read More]
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