About a week after welcoming a new chief growth officer, Algebrik AI on Monday announced that MidWest America Federal Credit Union is now using the service provider’s cloud-native, artificial intelligence-powered loan origination suite (LOS).

The institution selected Algebrik One, which is an end-to-end lending platform to unify point of sale, loan origination, decisioning, and portfolio analytics into a single connected lending experience.

The new client arrived after Algebrik AI announced via social media that Craig Peterson is its new chief growth officer.

“With more than 25 years of experience serving credit unions and consumer lenders, Craig has built a reputation for helping organizations grow through strong partnerships, strategic execution, and a relentless focus on delivering value. His journey spans industry leaders including TransUnion, Zest AI, and EDGE, giving him a unique perspective on where lending is today and where it’s headed next,” Algebrik AI said via social media.

“As credit unions navigate increasing competition, evolving member expectations, and the rapid rise of AI, Craig’s expertise will help us accelerate our mission of empowering lenders with intelligent, modern, and member-centric lending experiences,” the company continued. “His arrival marks another important step in our journey to build the future of lending; one where AI doesn’t replace human relationships but strengthens them.

“We’re excited for what comes next and even more excited to have Craig helping lead the way,” Algebrik AI went on to say.

And evidently what has come next is the relationship with MidWest America FCU, a member-owned financial institution based in Fort Wayne, Ind., serving more than 51,000 members with approximately $1 billion in assets.

With Algebrik AI, MidWest America FCU aims to:

—Deliver faster, more consistent lending experiences across all channels

—Reduce dependency on manual reviews and process navigation

—Enable loan officers to focus on complex, high-value member interactions

—Improve approval speed, funding timelines, and overall operational efficiency

—Strengthen compliance through embedded decisioning logic and audit-ready workflows

“We were not looking to digitize what we already had. We were looking to remove the friction in how lending gets done,” MidWest America FCU chief lending officer Shad Edwards said in a news release from Algebrik AI. “Our teams spend too much time navigating processes instead of serving members. If we can make lending more efficient, consistent, faster, and easier to execute, that directly translates into better member outcomes.”

Algebrik AI founder and CEO Pankaj Jain explained this client announcement reflects a broader shift underway across the credit union industry.

As institutions navigate rising cost of funds, tighter margins, and growing member expectations for faster, more seamless borrowing experiences, Jain said lending performance is increasingly determined not by access to capital, but by the ability to execute consistently across the entire lending lifecycle.

“Credit unions today are not struggling because they lack demand. They are constrained by how lending gets executed internally,” Jain said. “MidWest America approached this as an operating model decision. They wanted lending to be faster, yes, but more importantly, predictable and scalable without adding complexity.”

And as credit unions look to modernize lending without adding operational complexity, Algebrik AI pointed out that platforms that can connect origination, decisioning, and execution into a single flow are becoming critical, and MidWest America FCU’s move reflects that shift.

“We were not looking to digitize what we already had. We were looking to remove the variability in how lending gets done,” Midwest America FCU chief executive officer David Shadburne said in the news release. “If we can make outcomes more consistent and reduce the back-and-forth in the process, that directly improves both member experience and how our teams operate day to day.”