Informed.IQ & Suncoast Credit Union describe light cost & tech burdens to gain partnership benefits

Screenshot courtesy of Suncoast Credit Union.
On Tuesday, Informed.IQ announced a partnership with Suncoast Credit Union.
The provider of artificial intelligence for automation in auto finance and one of Florida’s largest credit unions now are working together to enhance funding efficiency and dealer satisfaction — without the need for heavy tech implementation.
According to a news release, this collaboration leverages Informed’s VerifyIQ funding analyst platform to support Suncoast’s operational goals while aligning with its objectives. The initiative prioritizes speed, simplicity, and impact — resulting in faster funding, increased processor productivity, and a more empowered team.
“We wanted to scale without adding complexity,” said Carly Mullins, vice president of consumer loan fulfillment at Suncoast Credit Union. “With Informed, we’ve been able to boost our funding output, reduce turnaround time, and improve the dealer experience—all with minimal disruption to our existing systems.”
The organizations pointed out that key to this partnership is the joint commitment to improving funding turnaround time and increasing daily loans processed per team member. These improvements directly support dealer satisfaction and operational efficiency, allowing Suncoast to grow without expanding headcount.
In addition to measurable productivity gains, the service provider and the credit union said their partnership also includes an initiative to upskill Suncoast’s funding team with full adoption of the funding analyst platform, VerifyIQ.
The goal is to empower every team member with AI tools that support smarter, faster decision-making.
With training underway, pipeline automation live, and dealer engagement tools launching soon, Suncoast and Informed.IQ said the partnership is already proving that innovation doesn’t have to come with a steep integration cost.
“Suncoast wants to set the standard for practical, high-ROI AI adoption in credit unions,” Informed.IQ Justin Wickett CEO said. “This is what AI-enabled transformation should look like: focused, fast, and frictionless.”