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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

2021 Women in Auto Finance honorees

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Wednesday, Aug. 4, 2021, 03:52 PM
Auto Fin Journal Staff
On Wednesday, Cherokee Media Group proudly announced this year’s honorees for Women in Auto Finance, an awards program presented by American Recovery Service (ARS). The highest total of nominations for the 3-year-old honors initiative arrived this year as women who ... [Read More]

Nominations open for 2021 Auto Finance Innovators Award: Top 100

Lightico award screenshot for web
Monday, Aug. 2, 2021, 12:56 AM
Auto Fin Journal Staff
Nominations are now open for the 2021 Auto Finance Innovators Award: Top 100, aimed at recognizing auto finance professionals that have made significant technological contributions to their company and the industry. The awards, sponsored by Lightico and Auto Fin Journal, ... [Read More]

Bain identifies four paths for dynamic digital transformation

fintech investment
Monday, Aug. 2, 2021, 12:52 AM
Auto Fin Journal Staff
Bain & Co. pointed out that companies have typically prioritized the speed at which they implement digital transformations across their organizations to combat digital disruption. However, Bain experts said these promising digital transformation initiatives often lose momentum and fail to ... [Read More]

Accuity pinpoints true cost of failed payments on banks & fintechs

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Wednesday, Jul. 28, 2021, 04:07 PM
Auto Fin Journal Staff
Accuity pinpointed just how much it costs finance companies, banks and other firms involved in financial services when customer payments do not arrive as scheduled. According to the latest study from the LexisNexis Risk Solutions company, the impact of failed ... [Read More]

PODCAST: Capital One’s Sanjiv Yajnik on vital role of dealerships & more

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Monday, Jul. 26, 2021, 02:20 AM
Auto Fin Journal Staff
Sanjiv Yajnik, the president of financial services at Capital One, shared high praise for how well dealerships have navigated through the pandemic and adjusted to a retail environment driven by digital advancements. In this episode of the Auto Remarketing Podcast, ... [Read More]

Sanders succeeding Schupbach as head of Wells Fargo Auto

wells fargo execs for web
Thursday, Jul. 22, 2021, 01:48 PM
Auto Fin Journal Staff
Tanya Sanders is showing again why she was honored as the Auto Finance Executive of the Year in 2020. On Wednesday, Wells Fargo announced that Sanders will be the new head of Wells Fargo Auto. She brings more than two ... [Read More]

PODCAST: AutoAPR CEO & co-founder Dan Mayer on providing accurate monthly payment guidance

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Wednesday, Jul. 21, 2021, 02:50 PM
Auto Fin Journal Staff
AutoAPR announced last week that industry investors pushed more financial resources into the fintech firm that looks to bridge the gap between traditional and digital retail with easy and secure virtual payment calculations matched to a dealer’s inventory, bringing consumers ... [Read More]

RateGenius & AUTOPAY finalize merger to create The Savings Group

latest news
Wednesday, Jul. 21, 2021, 02:42 PM
Auto Fin Journal Staff
The previously announced all-stock merger of two companies describing themselves as equals came to fruition this week. On Monday, RateGenius Loan Services and AUTOPAY Direct announced that the companies have successfully completed their merger transaction. Upon closing, the two companies ... [Read More]

IAA bolsters tool for lease payoffs

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Tuesday, Jul. 20, 2021, 06:13 PM
Auto Fin Journal Staff
IAA is trying to make the situation easier for finance companies and insurance providers when a leased vehicle is severely damaged and considered to be a total loss. On Tuesday, IAA announced an enhancement of the IAA Loan Payoff tool ... [Read More]

CULA streak of record lease originations now at 9 consecutive months

car leasing
Monday, Jul. 19, 2021, 02:51 PM
Auto Fin Journal Staff
Credit Union Leasing of America (CULA) is on quite a roll after posting its ninth consecutive month of record lease originations in June. After booking $150 million in lease originations in a single month for the first time in October, ... [Read More]
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