The News Media of the Pre-Owned Industry

Auto Remarketing AR Canada Subprime News BHPH Report Auto Fin Journal
EMAIL SIGNUP CMG PREMIUM LOGIN
X
Automotive Intelligence Award Honoree: Jessica Caldwell of Edmunds
Wednesday, Mar. 4, 2026, 09:18 PM
Our conversations with the 2026 Automotive Intelligence Award winners begin with Jessica Caldwell, who is head of insights at Edmunds. Caldwell talks with Auto Remarketing senior editor Joe Overby about her journey going from working at automakers on the product ... Listen Here
NCM & WOCAN Spotlight Emerging Dealership Leader
Wednesday, Mar. 4, 2026, 07:35 PM
Ashley Cavazos, who is president of the Women of Color Automotive Network and a consultant, instructor and 20 group moderator at NCM Associates, joins the show, along with Colby Sturdivant, new-car manager at Freedom Honda Sumter in South Carolina. WOCAN ... Listen Here
Auto finance’s digital transformation still ongoing despite pullback in Q4 car sales
Wednesday, Mar. 4, 2026, 05:41 PM
Matt Babcock, who oversees digital lending product strategy for Wolters Kluwer, reviewed the Q4 Auto Finance Digital Transformation Index as well as discussed what could happen digitally this year. Listen Here

Franchised Dealer Recipe for BHPH Success

Sam Swope for BHPH
Friday, Oct. 17, 2014, 08:02 PM
Nick Zulovich, Editor
The Sam Swope Automotive Group is the largest dealer group in Kentucky with 17 franchises in Louisville and another seven dealerships in Elizabethtown, Radcliff, Richmond and Lexington. While it might not seem like it at first glance with so much ... [Read More]

NABD Details Next Boot Camp & Best Practices Conference

news
Tuesday, Oct. 14, 2014, 07:53 PM
BHPH Report Staff
Just before Thanksgiving arrives and the holiday season cranks up in earnest, the National Alliance of Buy-Here, Pay-Here Dealers is giving veteran operators as well as professionals who want to close 2014 by learning more about the industry the chance ... [Read More]

PassTime Refutes Shut-Off Allegations Made in New York Times Story

newspaper 2
Tuesday, Sep. 30, 2014, 04:39 PM
BHPH Report Staff
A recent New York Times story painted an unflattering picture of technology so critical to buy-here, pay-here operators nowadays — GPS and starter interrupt devices. The feature also described pending litigation involving devices manufactured by one of the industry’s top ... [Read More]

SecureClose Shares 10 Habits of Compliant Dealers

SecureClose for BHPH
Thursday, Sep. 25, 2014, 03:20 PM
BHPH Report Staff
Compliance technology provider SecureClose wrapped up AutoStar Solutions’ seventh annual Innovate conference on Wednesday with a list of 10 recommendations for how to significantly decrease risk from lawsuits and government actions pertaining to the F&I closing process. Brent Chavez and ... [Read More]

CFPB Forecast: 4 Dealer Areas Where Bureau Might Focus

Rick Hackett at Innovate for BHPH
Wednesday, Sep. 24, 2014, 05:00 PM
BHPH Report Staff
Rick Hackett, former assistant director at the Consumer Financial Protection Bureau and current partner at Hudson Cook, told the crowd of more than 600 attendees at AutoStar Solutions’ seventh annual Innovate conference the four areas of auto lending he believes ... [Read More]

Dobbins Opens Innovate Conference with Advice on Avoiding BHPH ‘Landmines’

Allen Dobbins for BHPH
Tuesday, Sep. 23, 2014, 02:17 PM
BHPH Report Staff
As AutoStar Solutions opened its seventh annual Innovate conference on Monday by highlighting six of the top new capabilities of its new DMS — Fusion 2 or F2 — president and chief executive officer Allen Dobbins explained how buy-here, pay-here ... [Read More]

Suggestions to Keep Complaints From Creating Problems

desk phone
Tuesday, Sep. 23, 2014, 02:10 PM
Nick Zulovich, Editor
Thanks to the power of the Internet and regulatory zeal for them, consumer complaints boast a shelf life that’s more on par with red wine than red roses. Disagree? Consider this story Terry O’Loughlin shared earlier this year. O’Loughlin, now ... [Read More]

AutoTrader.com Highlights Latest Enhancement to Tool

AutoTrader art for bhph
Tuesday, Sep. 23, 2014, 02:07 PM
Nick Zulovich, Editor
AutoTrader.com’s Buy-Here, Pay-Here Center rolled out to the market a little more than three months ago. In that span, site officials highlighted four significant improvements that already have been unveiled as now more than 500 BHPH dealers nationwide are leveraging ... [Read More]

Hudson Cook: Credit Bureau Furnishing Path to Better Credit for Consumers or a Pitfall for Furnishers?

graph concept 1
Tuesday, Sep. 23, 2014, 02:03 PM
Anne Fortney and Allen Denson, Hudson Cook
We’ve all seen the ads that say, “We’ll help you get better credit by reporting your on-time payments to the credit bureaus.” These ads may accurately tout your customers’ advantage when you furnish their payment histories to the credit bureaus. ... [Read More]

Shilson: Why the Old BHPH Ways Do Not Work Like They Used To

shutterstock_162848774
Tuesday, Sep. 23, 2014, 02:01 PM
Ken Shilson, NABD & Subprime Analytics
I frequently receive phone calls from buy-here, pay-here operators who complain that the deep subprime auto market has changed. Reasons cited are: 1. More competition 2. Customers are more selective about the vehicles they want to buy. 3. Operating and ... [Read More]

Med Rec 1

MedRec 2

MedRec 3

Filmstrip

Digital Edition Ad

Offerings

X