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This Month's Focus

Artificial Intelligence
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Impel, Phyron launch AI systems to drive customer engagement through dealership video
Thursday, May. 21, 2026, 02:34 PM
When it comes to capturing customer engagement, video is king. But the busy world of a car dealership isn’t necessarily the best environment for consistently creating effective video content. “Video sells. We’ve known that for years,” said Paul Hepp, director ... Read More
Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
SPONSORED EPISODE: The Math on Fast-Turn & What the Top 10% of Independent Dealers Are Doing Differently
Thursday, May. 21, 2026, 03:44 PM
Most independent dealers are working harder than ever — and still watching inventory sit. The difference between the stores that are winning right now and the ones that are grinding isn’t budget, market size, or luck. It’s discipline. The top-performing ... Listen Here
Assuring potential buyers about used EV battery health with David Giacobbe of Voltest
Wednesday, May. 20, 2026, 04:01 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. One of the key questions buyers ask dealers about ... Listen Here
Why vehicle recalls are becoming more complex and frequent
Wednesday, May. 20, 2026, 03:52 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. This conversation features Cherokee Media Group’s Andrew Friedlander and ... Listen Here

Price: How to Keep Skip-Tracing Skills Sharp in Today’s World

investigation stock pic
Thursday, Dec. 4, 2014, 03:42 PM
Alex Price, MasterFiles
Since my retirement from active skip-tracing eight years ago, I now have the opportunity to sit back and observe the industry closely. Since I’ve taken on a teaching and training role, reaching a new generation of skip-tracers with MasterFiles, I ... [Read More]

Hackett: Will Buy-Here, Pay-Here Fall Like Rome?

regulation and compliance puzzle
Thursday, Dec. 4, 2014, 03:38 PM
Rick Hackett, Hudson Cook
"Hard cases make bad law" is a maxim attributed to Oliver Wendell Holmes, an associate justice and acting chief justice of the U.S. Supreme Court at the turn of the last century. The maxim suggests that cases with extreme facts ... [Read More]

7 Questions Dealers Should Ask Capital Providers

money 1
Thursday, Dec. 4, 2014, 03:21 PM
Nick Zulovich, Editor
When Advantage Funding co-founder Ed Kaye makes a presentation to buy-here, pay-here dealers, he often begins with a list of seven questions for them to consider. Before going any further, Kaye recommends that operators stop finance companies from going any ... [Read More]

Credit Report Training Among Highlights of New NABD Conference

credit report
Thursday, Dec. 4, 2014, 03:16 PM
Nick Zulovich, Editor
Recently an operator came to Ken Shilson and told the founder of the National Alliance of Buy-Here, Pay-Here dealers that he found an easy way to save money on every sale he made at his dealership. Immediately after Shilson applauded ... [Read More]

EXCLUSIVE: DriveTime Responds to $8M Fine From CFPB

DT Lease Fleet for BHPH
Thursday, Nov. 20, 2014, 03:33 PM
Nick Zulovich, Editor
The Consumer Financial Protection Bureau made its first enforcement action in the buy-here, pay-here space and handed out an $8 million penalty against one of the largest operations in the business — DriveTime Automotive Group. CFPB officials said late Wednesday ... [Read More]

PassTime Device Helps Authorities Arrest Suspect in High-Profile Abduction

news
Friday, Nov. 7, 2014, 02:34 PM
BHPH Report Staff
PassTime now has a stronger argument about the potential benefits of its GPS devices beyond the payment-increasing potential for buy-here, pay-here dealers and finance companies. A Philadelphia woman, whose abduction was caught on tape, has been rescued — and her ... [Read More]

DriveTime Enters Washington DC Market with Newest Store

capitol hill for spn story
Friday, Oct. 31, 2014, 01:39 PM
BHPH Report Staff
As the company continues to ramp up its Cancel Anytime lease program that allows a vehicle return without consequence should personal financial problems arise, DriveTime ventured near Capitol Hill for its next store opening, unveiling a first location in the ... [Read More]

Tax Max Offers Calm Response as IRS Warns of Refund Delays

John Koskinen for BHPH Report
Monday, Oct. 27, 2014, 04:38 PM
Nick Zulovich, Editor
The Internal Revenue Service recently issued a strong warning to Congress about the potential for tax refund delays unless lawmakers make decisions in an orderly fashion. Despite the dire tone the IRS took, Chip Wiley — the corporate trainer and ... [Read More]

AutoTrader.com Brings Compliance Guidance Into Buy-Here, Pay-Here Center

hand shaking 2
Friday, Oct. 17, 2014, 08:55 PM
Nick Zulovich, Editor
Get compliant and stay compliant. It’s the regulatory chorus buy-here, pay-here operators have seen and heard if they’ve read any previous issues of BHPH Report, attended an industry event or traded war stories with fellow dealers. The managers of AutoTrader.com’s ... [Read More]

DriveTime Gaining Momentum With Leasing Program

DT Lease Fleet for BHPH
Friday, Oct. 17, 2014, 08:49 PM
Nick Zulovich, Editor
New-vehicle leasing is rising to record levels. Experian Automotive pegged it at 25.6 percent of all new-model transactions in the second quarter. Granted, the typical customer who comes to a DriveTime Automotive dealership — or many buy-here, pay-here stores for ... [Read More]

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