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Additional insight into FTC’s move involving disparate impact from Hudson Cook
The Federal Trade Commission recently announced it will not pursue claims based on disparate-impact or “unfair discrimination” theories. In this episode of the Auto Remarketing Podcast, Hudson Cook partners Erica Kramer and Rob Tilley offered some historical perspectives and a ... Listen Here
Deeper dive into rising LTVs with TransUnion’s Satyan Merchant
One of the notable findings from TransUnion’s Q2 2026 Credit Industry Insights Report (CIIR) was how much loan-to-value ratios have changed in the past five years. Satyan Merchant, one of this year’s Automotive Intelligence Award recipients and senior vice president ... Listen Here
PayNearMe chief product officer John Minor on intersection of payments & technology
PayNearMe recently shared new search, explaining that hidden costs sustained by auto lenders can show up as failed payments, borrower support calls, late payments, collections follow-up, reconciliation work and manual recovery effort. PayNearMe chief product officer John Minor elaborated about ... Listen Here

Daughtry: It’s January — Are You Ready For February?

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Gene Daughtry, PLS Financial
Are you ready for February? That is probably the biggest question for January. You should have finished or be finishing your end-of-the-month and end-of-the-year reports. I hope back in November you completed evaluations of your personnel and processes. If not, ... [Read More]

Ask the Hall of Famer: Reconditioning and New Prospects

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BHPH Report Staff
Q: What are some prudent steps to make in regards to reconditioning? Julian says … First, on a side note, I think service and financing of repairs, tires etc., are going to be a good profit source for every BHPH ... [Read More]

Byrd: If You Are Growing, You Are Not ‘Cash Flowing’

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Tim Byrd, Tim Byrd & Associates
The buy-here, pay-here business is one of the few businesses you can sell yourself out of business. Can I get an Amen on that? This reminds me of the “six P’s” rule of business that you may have heard: Prior ... [Read More]

Houston Store Aims To Show How Honest BHPH Dealers Operate

Craig and Paula Durrett for BHPH Report
Nick Zulovich, Editor
A buyer who sustained a bad experience during a vehicle purchase might share the unpleasant details with family and friends. Or perhaps in today’s Internet age, the consumer could go on social media to describe the experiences through a myriad ... [Read More]

Dealer & Expert Ideas About 2015 Tax Season And Beyond

Kevin Pendergrass for BHPH
Nick Zulovich, Editor
The income tax refund. For typical buy-here, pay-here dealership customers, that’s an injection of cash averaging about $5,000, according to an estimation from Tax Refund Services and TaxMax founder Bill Neylan. For years, those refunds meant the possibility of healthy ... [Read More]

Lessons From DriveTime’s Run-In With The CFPB

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Catherine Brennan, Hudson Cook
Congress empowered the Consumer Financial Protection Bureau to supervise buy-here, pay-here dealers when it passed the Dodd-Frank Wall Street Reform and Consumer Protection Act. Since its inception, the CFPB has not specifically targeted a BHPH dealer — until now, that ... [Read More]

A Comparison: Newsletters Versus Social Media

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Kenny Atcheson, Dealer Profit Pros
If you have struggled to earn a positive return on investment or even calculate an ROI using social media, you are not alone. You can’t deposit likes, shares and followers into the bank. We have crafted and sent tens of ... [Read More]

AutoSoft NET Integrates DRN Data to Enhance BHPH Collections

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BHPH Report Staff
Buy-here, pay-here operators interested in utilizing the capabilities of license plate recognition technology to mitigate losses now have another opportunity if they use the solution offered by AutoSoft NET. On Wednesday morning, Digital Recognition Network (DRN) and AutoSoft NET announced ... [Read More]

AutoStar Solutions Highlights 12 Days of Dealership Compliance

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BHPH Report Staff
AutoStar Solutions isn’t trying to dampen the Christmas spirit buy-here, pay-here operators might have, but chief legal officer Steve Levine warned dealers of what he described as a potential “Grinch" — regulators such as the Consumer Financial Protection Bureau, the ... [Read More]

3 Takeaways from Capitol Hill Visit Help NABD Structure Upcoming Conference

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BHPH Report Staff
Ken Shilson, founder of the National Alliance of Buy-Here, Pay-Here Dealers, joined the leadership of the National Independent Automobile Dealers Association for its annual leadership meetings in Washington, D.C., to help champion positions important to BHPH operators. Shilson left Capitol ... [Read More]

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