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4 experts on dealer M&A, retail buy-sell landscape
Tuesday, Jan. 20, 2026, 05:32 PM
Dealership acquisitions and ownership changes seem to surface multiple times per week nowadays. How those deals come to fruition was the focus of a Used Car Week 2025 panel discussion led by Cherokee Media Group’s Joe Overby. Sharing their insights ... Listen Here
3 lender executives on affordability & more in auto finance
Tuesday, Jan. 20, 2026, 05:09 PM
Used Car Week 2025 featured a panel focused on the state of auto finance. Led by Jennifer Martin of the NAF Association, Christopher Mitcham of Santander Consumer USA, Mary Leigh Phillips of Bridgecrest Acceptance and Amy Brooks of Chase Auto ... Listen Here
Smoothing dealer path to buying cars from consumers with Anthony Monteiro of AutoAcquire AI
Monday, Jan. 19, 2026, 05:57 PM
More dealers are seeking inventory by buying directly from consumers. But some managers are still struggling with how to best execute a plan. To help dealers of all sizes in various markets, AutoAcquire AI CEO Anthony Monteiro appeared on the ... Listen Here

AutoTrader.com Aims to Improve BHPH Transparency

evaluating car with cell phone
Thursday, Jul. 31, 2014, 02:03 PM
Nick Zulovich, Editor
Even in today’s competitive marketplace, AutoTrader.com wholeheartedly believes buy-here, pay-here dealers still have the ability to advertise effectively. Brett Kelly contends that operators just have to change their strategies a bit because so many consumers are researching and shopping online. ... [Read More]

BHPH Operators Share Paths to Adding More Locations

car lot 7
Thursday, Jul. 31, 2014, 01:51 PM
Nick Zulovich, Editor
Debating an expansion is a discussion buy-here, pay-here dealers have conducted for decades. A larger lot or more locations could mean more room for inventory and possibly enhanced sales and profits. But broadening the store presence also requires more cash ... [Read More]

SendMeAFriend.com and PassTime Partner to Help BHPH Dealers

hands shaking 1
Wednesday, Jul. 23, 2014, 07:39 PM
BHPH Report Staff
GPS-based technology provider PassTime and customer referral program SendMeAFriend.com formed a strategic partnership this week.  Under the partnership, customers, including buy-here, pay-here dealers, will have access to PassTime’s new 3G device solution — the Elite 3 — as well as ... [Read More]

Shilson: 11 Strategies for BHPH Success from a Financial Perspective

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Thursday, Jul. 17, 2014, 07:02 PM
Ken Shilson, Subprime Analytics and NABD
Success in buy-here, pay-here is frequently measured by how many vehicles a dealer sells each month or year. Although sales are important, this commentary will focus on other areas which are important to BHPH success. “Keeping them sold” is important ... [Read More]

Consumers Not Just Choosing Vehicles Online, But Paying Online, Too

evaluating car with cell phone
Tuesday, Jul. 1, 2014, 04:01 PM
Marya Lang, BillingTree
According to the most recent study from the Federal Reserve, the average new-vehicle loan in the U.S. stands at more than $26,700 with a loan to value ratio of a huge 80 percent. So the volume of payments which are ... [Read More]

10 Questions to Ask About Converting Data When Switching DMS

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Thursday, Jun. 26, 2014, 03:42 PM
Mike Downey, Auto Master Systems
If you’re preparing to switch dealer management software, there are many things to consider as it relates to converting your data. How complete your data is in your new application will determine how effectively you can use the software. Here ... [Read More]

LotVantage’s 5 Recommendations For eBay Classifieds Listings

evaluating car with cell phone
Tuesday, Jun. 24, 2014, 05:13 PM
Jim Jabaay, LotVantage
With any new product and marketplace there’s a learning curve, and we’ve recently gained more knowledge about what it takes to manage the “art” of posting to eBay classifieds. We want to share the Top 5 Best Practices we’ve learned ... [Read More]

Happy Associates And Profit Go Together

pic for gene column
Tuesday, Jun. 24, 2014, 05:10 PM
Gene Daughtry, PLS Financial
A new study recently coming out of Warwick University has concluded that happiness levels can increase productivity by a staggering 12 percent. To me, this seems obvious, but I have seen many work places where you can feel the tension ... [Read More]

Do Online Reviews From Customers Really Matter In BHPH?

pic for kenny column
Tuesday, Jun. 24, 2014, 04:58 PM
Kenny Atcheson, Dealer Profit Pros
When asked about online reviews, buy-here, pay-here dealers typically offer one of these six responses. Here they are in random order: 1. Our customers don’t read online reviews. 2. There is nothing we can do about it because the BHPH ... [Read More]

Car-Mart Sacrifices Some Q4 Sales To Get Higher Downs

Car-Mart pic for Web
Tuesday, Jun. 24, 2014, 04:48 PM
Nick Zulovich, Editor
America’s Car-Mart president and chief executive officer William “Hank” Henderson cheered one specific financial metric after the buy-here, pay-here dealership chain wrapped up its 2014 fiscal year on April 30. And Henderson did so even though the way Car-Mart reached ... [Read More]
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