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How AI can improve repossessions with Geoff Weathersby of SVR Tracking
Wednesday, Jan. 7, 2026, 06:02 PM
Artificial intelligence helps individuals and businesses in many ways nowadays. Can AI help to sharpen the repossession process, too? Geoff Weathersby thinks so. The chief operating officer of SVR Tracking explained how on the Live Stage presented by SYNC Auto ... Listen Here
Talking titles with Dave Spencer of Vitu
Wednesday, Jan. 7, 2026, 04:35 PM
Some folks might consider title work the most boring part of automotive. Well, on the Live Stage presented by SYNC Auto Logistics at Used Car Week 2025, Vitu vice president of national sales Dave Spencer explained how exciting — and ... Listen Here
Cutting keys & cutting costs during repossessions and recoveries
Wednesday, Dec. 10, 2025, 04:42 PM
Drawing standing-room-only attendance in the second-largest setting at Used Car Week 2025, Ryan Miller led a six-executive panel session that focused on one of the most complex challenges in all of repossessions and recoveries. Now available through this episode of ... Listen Here

Shilson: 11 Strategies for BHPH Success from a Financial Perspective

money 3
Thursday, Jul. 17, 2014, 07:02 PM
Ken Shilson, Subprime Analytics and NABD
Success in buy-here, pay-here is frequently measured by how many vehicles a dealer sells each month or year. Although sales are important, this commentary will focus on other areas which are important to BHPH success. “Keeping them sold” is important ... [Read More]

Consumers Not Just Choosing Vehicles Online, But Paying Online, Too

evaluating car with cell phone
Tuesday, Jul. 1, 2014, 04:01 PM
Marya Lang, BillingTree
According to the most recent study from the Federal Reserve, the average new-vehicle loan in the U.S. stands at more than $26,700 with a loan to value ratio of a huge 80 percent. So the volume of payments which are ... [Read More]

10 Questions to Ask About Converting Data When Switching DMS

graph concept 2
Thursday, Jun. 26, 2014, 03:42 PM
Mike Downey, Auto Master Systems
If you’re preparing to switch dealer management software, there are many things to consider as it relates to converting your data. How complete your data is in your new application will determine how effectively you can use the software. Here ... [Read More]

LotVantage’s 5 Recommendations For eBay Classifieds Listings

evaluating car with cell phone
Tuesday, Jun. 24, 2014, 05:13 PM
Jim Jabaay, LotVantage
With any new product and marketplace there’s a learning curve, and we’ve recently gained more knowledge about what it takes to manage the “art” of posting to eBay classifieds. We want to share the Top 5 Best Practices we’ve learned ... [Read More]

Happy Associates And Profit Go Together

pic for gene column
Tuesday, Jun. 24, 2014, 05:10 PM
Gene Daughtry, PLS Financial
A new study recently coming out of Warwick University has concluded that happiness levels can increase productivity by a staggering 12 percent. To me, this seems obvious, but I have seen many work places where you can feel the tension ... [Read More]

Do Online Reviews From Customers Really Matter In BHPH?

pic for kenny column
Tuesday, Jun. 24, 2014, 04:58 PM
Kenny Atcheson, Dealer Profit Pros
When asked about online reviews, buy-here, pay-here dealers typically offer one of these six responses. Here they are in random order: 1. Our customers don’t read online reviews. 2. There is nothing we can do about it because the BHPH ... [Read More]

Car-Mart Sacrifices Some Q4 Sales To Get Higher Downs

Car-Mart pic for Web
Tuesday, Jun. 24, 2014, 04:48 PM
Nick Zulovich, Editor
America’s Car-Mart president and chief executive officer William “Hank” Henderson cheered one specific financial metric after the buy-here, pay-here dealership chain wrapped up its 2014 fiscal year on April 30. And Henderson did so even though the way Car-Mart reached ... [Read More]

Key Takeaways From NABD’s Buy-Here, Pay-Here Week

photo for Ken's BHPH commentary
Tuesday, Jun. 24, 2014, 04:43 PM
Ken Shilson, NABD and Subprime Analytics
The National Alliance of Buy- Here, Pay-Here Dealers (NABD) recently completed two BHPH training conferences which were held at the Wynn Las Vegas on May 18 through 22. These two conferences included more than 100 speakers and approximately 1,700 attendees ... [Read More]

CFPB Interest In BHPH Dealers Growing Steadily

capitol hill for spn story
Tuesday, Jun. 24, 2014, 04:35 PM
Nick Zulovich, Editor
Maybe you heard it spoken in a 20 group meeting or around the lunch table at the auction. There's one buy-here, pay-here operator telling another, "I'm not worried about the CFPB. I'm just a small guy with 20 cars on ... [Read More]

Hall Of Fame Inductee Codding Describes Impact Of BHPH

Julian Codding -- NABD Hall of Fame for BHPH
Tuesday, Jun. 24, 2014, 04:31 PM
Nick Zulovich, Editor
The newest member of the Buy-Here, Pay-Here Hall of Fame explained the impact BHPH operators have by sharing the story about a vehicle delivery that wasn’t even a special finance deal. In fact, the delivery was for a $400,000 vehicle ... [Read More]
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