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SPONSORED EPISODE: Guidance to handle growing challenges of repossessions & recoveries
Tuesday, Oct. 14, 2025, 08:49 PM
Managing delinquencies and repossessions might be as complicated as anything auto lenders do nowadays. To help finance companies of sizes handle those complexities, this special sponsored episode of the Auto Remarketing Podcast features Anne Holtzman, who is senior vice president ... Listen Here
PureCars CEO Lauren Donalson
Tuesday, Oct. 14, 2025, 03:53 PM
Lauren joined PureCars in 2015 as a sales associate, later serving as regional manager, national director and senior vice president before moving up to chief operating officer in January 2023. She was promoted to the new role of president in ... Listen Here
CarMax CMO Sarah Lane on Company’s Journey from Used-Car ‘Challenger’ to ‘Leader’
Friday, Oct. 10, 2025, 02:15 PM
CarMax chief marketing officer Sarah Lane joins the Auto Remarketing Podcast to talk about the company’s new “Wanna Drive?” branding, its omni-channel buying and selling experience, putting the customer in control and how CarMax sets itself apart in an era ... Listen Here

Craigslist Marketing Continues To Evolve

mobile phone and gears 1
Tuesday, Apr. 22, 2014, 07:47 PM
Jason Turner, LotVantage
Since the onset of the $5 charge on Craigslist, buy-here, pay-here dealerships have taken on a multitude of approaches regarding how they not only understand this marketplace, but also, more importantly, how they utilize this marketplace to attract customers to ... [Read More]

J.D. Byrider Adds Two Franchise Consultants

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Tuesday, Apr. 22, 2014, 07:44 PM
BHPH Report Staff
J.D. Byrider recently announced Brad White and Jeff McKay have been added as franchise consultants at the company’s headquarters. Executives highlighted both new additions will be responsible for supporting J.D. Byrider franchisees, advising for operational and financial improvement and building ... [Read More]

Byrd: Benefits Of Offering Debt Cancellation Coverage

money car
Tuesday, Apr. 22, 2014, 07:39 PM
Tim Byrd, Tim Byrd & Associates
There’s another one to add to the stack of lapsed insurance notifications. Another customer has decided that having insurance is not a priority. Some customers you can’t blame. The premium is higher than their car payment. You’ve hired a full-time ... [Read More]

Webb Sees 2014 Tax Season Refunds On Par With Year-Ago Level

Tax refund stock image
Tuesday, Apr. 22, 2014, 07:36 PM
Nick Zulovich, Editor
With much of tax season having been completed, Manheim chief economist Tom Webb gave his assessment of how the time so critical to buy-here, pay-here operators unfolded this year. One of the points Webb emphasized earlier this month during his ... [Read More]

Newest Benchmarks Set To Summarize 2013 Industry Trends

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Tuesday, Apr. 22, 2014, 07:33 PM
Nick Zulovich, Editor
For the 16th consecutive year, Ken Shilson will share buy-here, pay-here industry benchmarks as a part of what he believes are the most accurate gauge of how the industry behaved on an annual basis. The founder of the National Alliance ... [Read More]

Why Making Realistic Projections Benefits Operators

projections for bhph report
Tuesday, Apr. 22, 2014, 07:29 PM
Nick Zulovich, Editor
From job interviews to self-help books, stirring goal-oriented conversations sometimes start with the question, “Where do you want to be in five years?” In the buy-here, pay-here business, it’s sometimes difficult to project that far into the future in a ... [Read More]

Bankruptcy Filings Drop 12 Percent in Q1

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Thursday, Apr. 10, 2014, 03:40 PM
BHPH Report Staff
The American Bankruptcy Institute reported that total bankruptcy filings in the United States decreased 12 percent in the first quarter compared to the same period last year. According to data provided by Epiq Systems, bankruptcy filings totaled 231,647 in the ... [Read More]

Shilson: Does More Really Equal Less In The Deep Subprime Auto Finance Industry?

sales agreement 3
Thursday, Mar. 27, 2014, 03:03 PM
Ken Shilson, Subprime Analytics
At the end of 2013 after reviewing Experian Automotive data, I wrote that losses for special finance companies in the subprime auto finance industry were trending upward sharply. I attributed these higher losses to overly aggressive underwriting “silly loans” caused ... [Read More]

AutoStar Solutions Acquisition Helps To Develop New Compliance Technology For BHPH Dealers

hands shaking 1
Thursday, Mar. 27, 2014, 02:52 PM
BHPH Report Staff
Buy-here, payhere dealership software provider AutoStar Solutions recently acquired 50 percent interest in SecureClose, a designer of innovative compliance technology. Together, the two companies are finalizing plans to provide a new tool that automates the contract closing process for dealers.AutoStar ... [Read More]

FTC Charges Arkansas Dealers For Not Displaying Buyer’s Guide On Vehicles

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Thursday, Mar. 27, 2014, 02:35 PM
BHPH Report Staff
Two buy-here, pay-here operators who say they have more than 80 years of experience ended up in serious trouble with the Federal Trade Commission. Earlier this month, the FTC charged Arkansas dealer, Abernathy Motor Co., and its two principals, Wesley ... [Read More]
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