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SPONSORED EPISODE: Greenville Auto Auction Celebrates 16 Years—A look back and a look ahead
On this sponsored episode of the Auto Remarketing Podcast, Bill Zadeits visits with Billy Willis and Kevin Stallings of Greenville Auto Auction. The auction celebrates 16 years in early September, and the guys talk about the history of the sale, ... Listen Here
Wide-ranging car-business conversation with Lotlinx chairman and CEO Len Short
Lotlinx chairman and CEO Len Short firmly believes car dealers are the most resilient operators in any business. During this episode of the Auto Remarketing Podcast, Short explained why he is anticipating dealers showing that resilience again because it’s needed ... Listen Here
Path to delivering education in Spanish with Ignite Dealer Compliance Group
Steve Levine has dozens of dealer clients with Spanish as their native language. Those dealers also have hundreds of Hispanic customers who cannot speak or understand English. To fill compliance and training gaps created by language challenges, the owner of ... Listen Here

Sierk: The Path To Consumer Complaint Success

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Dave Sierk, CARcomply.com
Most of us have spent time over our careers avoiding complaints. We have come into the office in the morning hoping there were no hot issues on our desk, and that the phone would not start ringing immediately. We might ... [Read More]

Inilex Enjoys Growth During Company’s Award-Winning Year

Award
Nick Zulovich, Editor
— Its been an award-winning year for Inilex, a provider of intelligent telemetry solutions for vehicles. Inilex was recently named a finalist in the prestigious Arizona Governor’s Celebration of Innovation award, in which companies are selected for propelling Arizona to ... [Read More]

Spireon Leverages Campaign into Unique Marketing Pitch

Ron-Colorado for BHPH
Nick Zulovich, Editor
Ron DuBord possesses a unique marketing hook when he pulls into a buy-here, pay-here dealership during his travels as a field sales representative for Spireon, one of the industry’s GPS tracking providers. DuBord has been the centerpiece of the “Where’s ... [Read More]

Franchised Dealer Recipe for BHPH Success

Sam Swope for BHPH
Nick Zulovich, Editor
The Sam Swope Automotive Group is the largest dealer group in Kentucky with 17 franchises in Louisville and another seven dealerships in Elizabethtown, Radcliff, Richmond and Lexington. While it might not seem like it at first glance with so much ... [Read More]

NABD Details Next Boot Camp & Best Practices Conference

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BHPH Report Staff
Just before Thanksgiving arrives and the holiday season cranks up in earnest, the National Alliance of Buy-Here, Pay-Here Dealers is giving veteran operators as well as professionals who want to close 2014 by learning more about the industry the chance ... [Read More]

PassTime Refutes Shut-Off Allegations Made in New York Times Story

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BHPH Report Staff
A recent New York Times story painted an unflattering picture of technology so critical to buy-here, pay-here operators nowadays — GPS and starter interrupt devices. The feature also described pending litigation involving devices manufactured by one of the industry’s top ... [Read More]

SecureClose Shares 10 Habits of Compliant Dealers

SecureClose for BHPH
BHPH Report Staff
Compliance technology provider SecureClose wrapped up AutoStar Solutions’ seventh annual Innovate conference on Wednesday with a list of 10 recommendations for how to significantly decrease risk from lawsuits and government actions pertaining to the F&I closing process. Brent Chavez and ... [Read More]

CFPB Forecast: 4 Dealer Areas Where Bureau Might Focus

Rick Hackett at Innovate for BHPH
BHPH Report Staff
Rick Hackett, former assistant director at the Consumer Financial Protection Bureau and current partner at Hudson Cook, told the crowd of more than 600 attendees at AutoStar Solutions’ seventh annual Innovate conference the four areas of auto lending he believes ... [Read More]

Dobbins Opens Innovate Conference with Advice on Avoiding BHPH ‘Landmines’

Allen Dobbins for BHPH
BHPH Report Staff
As AutoStar Solutions opened its seventh annual Innovate conference on Monday by highlighting six of the top new capabilities of its new DMS — Fusion 2 or F2 — president and chief executive officer Allen Dobbins explained how buy-here, pay-here ... [Read More]

Suggestions to Keep Complaints From Creating Problems

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Nick Zulovich, Editor
Thanks to the power of the Internet and regulatory zeal for them, consumer complaints boast a shelf life that’s more on par with red wine than red roses. Disagree? Consider this story Terry O’Loughlin shared earlier this year. O’Loughlin, now ... [Read More]

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