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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Explaining lead deterioration & performance-based marketing for dealerships
Tuesday, May. 19, 2026, 02:02 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AutoWeb / UsedCars.com president and COO Dan Ingle tackled ... Listen Here
Navigating used-car inventory management with John Ellis of Agile Auto
Tuesday, May. 19, 2026, 01:58 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Agile Auto founder and CEO John Ellis acknowledged inventory ... Listen Here
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here

NIADA Makes Position on Debt Collection Known to CFPB

book stack 1
Thursday, Mar. 27, 2014, 01:43 PM
Nick Zulovich, Editor
The National Independent Automobile Dealers Association made sure to craft a detailed response when the Consumer Financial Protection Bureau allowed time for comments regarding possible changes to federal rules governing debt collection. Regulators sought the input as they consider the ... [Read More]

Advice With Windows XP Support Coming To An End In April

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Wednesday, Mar. 5, 2014, 07:37 PM
Chris Jackson, Auto Search Technologies
Microsoft Windows XP is a PC based OS (operating system) which first appeared in October of 2001 as the highly anticipated upgrade from the MS-DOS based Windows 98. The newly redesigned look and feel of Windows XP was centered on ... [Read More]

Spireon Achieves New Revenue Record

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Wednesday, Mar. 5, 2014, 07:35 PM
BHPH Report Staff
Spireon highlighted that its automotive solutions group reached $102 million in revenue for 2013 and now is actively deployed in 1.5 million vehicles within the automotive finance industry, including a wide array of buy-here, pay-here dealers. Spireon also announced that ... [Read More]

FEX DMS Highlights Major Enhancements To FEX EPS Pay Portal

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Wednesday, Mar. 5, 2014, 07:33 PM
BHPH Report Staff
FEX DMS recently launched major enhancements to its electronic payment service to help buy-here pay-here dealers who use the FEX EPS solution. FEX DMS chief technology officer Jeff McCurry highlighted the new enhancements are designed to revolutionize the way FEX ... [Read More]

Learn From Your Year-End Losses, Don’t Repeat Them

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Wednesday, Mar. 5, 2014, 07:04 PM
Ken Shilson
With 2013 in the rear view mirror, many buy-here, pay-here operators will evaluate last year’s performance by reviewing sales figures and the “bottom line” of their year end financial statements. Although I acknowledge that these are typical performance barometers operators ... [Read More]

Daughtry: Considering BHPH? Here Is A Starting Point Or Two

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Wednesday, Mar. 5, 2014, 06:57 PM
Gene Daughtry
Have you considered buy-here, pay-here? This is a good time to make the move. If you have and wondered where to start, here is a ‘beginning’ you can use to get moving in the right direction. There are many things ... [Read More]

Car-Mart Aiming To Get Customers ‘Over The Finish Line’

Car-Mart practice pic
Wednesday, Mar. 5, 2014, 06:50 PM
Nick Zulovich, Editor
Like many buy here, pay-here dealers, BHPH chain America’s Car-Mart has seen some of its better customers being wooed away by the possibility of getting a newer, lower-mileage vehicle at another dealership because finance companies are willing to take on ... [Read More]

Ignoring Form 1099-C Filing Can Become Costly

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Wednesday, Mar. 5, 2014, 05:22 PM
Nick Zulovich, Editor
You probably have heard that running cocktail hour joke about the two sure things in life — death and taxes. Well that chuckle starter came up again during the BHPH Report’s conversation with McGladrey’s Scott Ruby when he discussed how ... [Read More]

Importance Of Creating & Maintaining Business Plan

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Wednesday, Mar. 5, 2014, 05:16 PM
Nick Zulovich, Editor
The buy-here, pay-here operation Dustin Kerr started to oversee for owner Bill Powell 10 years ago followed a pattern many dealers might recognize. The BHPH store started as an off -shoot of a Chrysler franchised dealership — a place where ... [Read More]

2013 Is In The Rearview Mirror So What’s Ahead?

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Friday, Feb. 28, 2014, 09:43 PM
Ken Shilson, NABD
Although the year-end financial results for buy-here, pay-here operators are still being compiled and individual results will vary, members of the National Alliance of Buy-Here, Pay-Here Dealers I surveyed about 2013 performance indicated the following: 1. Increased Competition Unit sales ... [Read More]

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