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SPONSORED EPISODE: Rethinking vehicle-protection plans for today’s wide inventory mix with GWC Warranty
Used-car inventory on dealer lots nowadays can range from older, higher-mileage vehicles to EVs, lifted trucks, and modified vehicles. The result is dealers are also having to change the vehicle-protection conversations with customers. In this special sponsored episode of the ... Listen Here
Recapping credit scores & other trends in auto finance with Shams Blanc of FICO
Shams Blanc, head of auto scores at FICO, made another appearance on the Auto Remarketing Podcast to elaborate more about the fall edition of the FICO Score Credit Insights report. Along with recapping what’s going on in auto finance, Blanc ... Listen Here
SPONSORED EPISODE: Greenville Auto Auction Celebrates 16 Years—A look back and a look ahead
On this sponsored episode of the Auto Remarketing Podcast, Bill Zadeits visits with Billy Willis and Kevin Stallings of Greenville Auto Auction. The auction celebrates 16 years in early September, and the guys talk about the history of the sale, ... Listen Here

Daughtry: Where Have All the Buy-Here, Pay-Here Customers Gone?

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Gene Daughtry
I ask a different question. Where did all the customers come from that are buying right now? Have all these customers been waiting for financing to come back to life? Did they all just hang on to the same car ... [Read More]

Illegal Use of Text Messages Triggers $1M Penalty from FTC

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BHPH Report Staff
Panel discussions about collections at events hosted by the National Alliance of Buy-Here, Pay-Here Dealers sometimes stir the most attention from conference goers. This week's enforcement action revealed by the Federal Trade Commission regarding the illegal use of text messages ... [Read More]

Three Ways to Improve Collections and Recovery Departments

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Nick Zulovich
When gathered amongst themselves, sometimes dealers and finance company executives who specialize in working with customers with checkered credit pasts say they're not in the car business — they're in the collections business. "If you have a weak leg in ... [Read More]

Car-Mart Ramps Up Use of GPS as New Georgia Store Opens

Auto Remarketing
This week, America's Car-Mart opened the 127th dealership in its network of buy-here, pay-here stores. And it's nearly certain the vehicle in inventory will be equipped with a GPS device, a practice the company hesitated in doing until recently. Car-Mart ... [Read More]

Shilson: Getting Your Best BHPH Customers Back

Auto Remarketing
The first half of 2013 is now in the rearview mirror for the buy-here, pay-here industry, and it's time to look back. Many operators reported lower unit sales versus the same period last year. Two important questions are, "Why?" and ... [Read More]

Spireon Begins GoldStar GPS Integration with Frazer DMS

Auto Remarketing
Spireon, the provider of the GoldStar GPS solution as well as other mobile resource management and business intelligence tools, completed an initial phase of the integration with Frazer's Dealer Management System. The companies highlighted that joint customers of GoldStar GPS ... [Read More]

Finance Express Expands WorkList Capability Beyond Collections for BHPH Dealers

Auto Remarketing
RANCHO SANTA MARGARITA, Calif. — Finance Express released its new WorkList feature for independent dealerships that use the provider's Web-based financial services technology. The company explained WorkLists — also known as queues — have typically been utilized by FEX buy-here, ... [Read More]

NABD to Open 2014 with Another BHPH Boot Camp

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Auto Remarketing
The National Alliance of Buy-Here, Pay-Here Dealers is giving veteran operators as well as professionals who want to begin 2014 by learning more about the industry the chance to see all elements of a thriving operation in action. NABD's next ... [Read More]

Three Routes To Big Improvements Within Your Collections & Recovery Departments

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Nick Zulovich
When gathered amongst themselves, sometimes dealers and finance company executives who specialize in working with customers with checkered credit pasts say they're not in the car business — they're in the collections business. "If you have a weak leg in ... [Read More]

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