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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Explaining lead deterioration & performance-based marketing for dealerships
Tuesday, May. 19, 2026, 02:02 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AutoWeb / UsedCars.com president and COO Dan Ingle tackled ... Listen Here
Navigating used-car inventory management with John Ellis of Agile Auto
Tuesday, May. 19, 2026, 01:58 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Agile Auto founder and CEO John Ellis acknowledged inventory ... Listen Here
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here

Car-Mart points to quality assets as reason for another successful securitization

Campbell to succeed Williams as Car-Mart CEO
Thursday, Feb. 6, 2025, 10:42 AM
BHPH Report Staff
While the company has encountered some retail sales challenges, America’s Car-Mart found some positives to tout this week. The buy-here, pay-here dealership chain highlighted that it has completed a term securitization transaction involving the issuance of $200 million in principal ... [Read More]

COMMENTARY: The BHPH evolution & how digital transformation and market forces are reshaping an industry

Wolters Kluwer: Digital transformation makes notable move when compared to 2020
Tuesday, Feb. 4, 2025, 11:37 AM
Tiger Okeley, Oak Motors
As with many aspects of American life, the buy-here, pay-here dealership model has experienced dramatic changes over the last five years. It’s almost become cliché at this point, but the COVID-19 pandemic created a clear before-and-after moment for our industry. ... [Read More]

4 ways to take advantage of February’s arrival

Details of upcoming repossession webinars from ARA & Weltman
Thursday, Jan. 30, 2025, 11:46 AM
BHPH Report Staff
Big Time Advertising founder and CEO Terry MacCauley acknowledged the first month of 2025 is just about in the books already. Perhaps your dealership has had a great start to the year. Or maybe your operation has endured a colder ... [Read More]

PODCAST: Avoiding the ‘silent killer’ of used-car sales

Tuesday, Jan. 21, 2025, 10:33 AM
BHPH Report Staff
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Terry MacCauley, who is founder and CEO of Big Time Advertising & Marketing. MacCauley explained why broken, ... [Read More]

PODCAST: ‘Shut up and take my money,’ with BlytzPay

Thursday, Jan. 16, 2025, 10:54 AM
BHPH Report Staff
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Robyn Burkinshaw and Alison Andreozzi of BlytzPay. The company’s leadership team explained why technology in the form ... [Read More]

PODCAST: Making most of refunds with Bill Neylan of Tax Max

Tuesday, Jan. 14, 2025, 10:52 AM
BHPH Report Staff
We continue our episodes of the Auto Remarketing Podcast from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Bill Neylan, who is CEO and president of Tax Max. Some dealerships have been crafting deals for several ... [Read More]

Experts give context for 14% annual rise in bankruptcies

bankruptcy
Thursday, Jan. 9, 2025, 11:28 AM
BHPH Report Staff
Total bankruptcies in 2024 rose 14% year-over-year, but experts put the data into perspective. According to data provided by Epiq AACER, total bankruptcy filings last year came in at 508,758. That’s up from 445,286 registered in 2023. While representing a ... [Read More]

TrueSpot & PassTime partner to provide location and asset tracking solutions

Wholesale vehicle depreciation exceeding seasonal norms.
Thursday, Jan. 9, 2025, 11:27 AM
BHPH Report Staff
Two award-winning service providers that offer location tracking services and vehicle monitoring for dealerships and finance companies now are working together. This week, TrueSpot and PassTime announced a strategic partnership aimed at revolutionizing asset management and location tracking for the ... [Read More]

National Lenders General Agency adds ‘game-changer’ with Murphy as CPI program agent

Tuesday, Jan. 7, 2025, 09:57 AM
BHPH Report Staff
National Lenders General Agency, which is part of MEI Group USA family of companies, recently announced the addition of Bill Murphy to its team. The company said Murphy has signed an agent contract to represent National Lenders and Empire’s programs ... [Read More]

FlexPath Capital promotes COO to president

board room_338429702
Thursday, Jan. 2, 2025, 02:22 PM
BHPH Report Staff
FlexPath Capital announced an executive promotion on the last day of 2024. Now president of the provider of floorplan financing solutions for independent dealerships is Doug Marohn, who joined the company in January 2023 as chief operating officer. FlexPath Capital ... [Read More]

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