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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

4 ways to take advantage of February’s arrival

Details of upcoming repossession webinars from ARA & Weltman
Thursday, Jan. 30, 2025, 11:46 AM
BHPH Report Staff
Big Time Advertising founder and CEO Terry MacCauley acknowledged the first month of 2025 is just about in the books already. Perhaps your dealership has had a great start to the year. Or maybe your operation has endured a colder ... [Read More]

PODCAST: Avoiding the ‘silent killer’ of used-car sales

Tuesday, Jan. 21, 2025, 10:33 AM
BHPH Report Staff
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Terry MacCauley, who is founder and CEO of Big Time Advertising & Marketing. MacCauley explained why broken, ... [Read More]

PODCAST: ‘Shut up and take my money,’ with BlytzPay

Thursday, Jan. 16, 2025, 10:54 AM
BHPH Report Staff
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Robyn Burkinshaw and Alison Andreozzi of BlytzPay. The company’s leadership team explained why technology in the form ... [Read More]

PODCAST: Making most of refunds with Bill Neylan of Tax Max

Tuesday, Jan. 14, 2025, 10:52 AM
BHPH Report Staff
We continue our episodes of the Auto Remarketing Podcast from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Bill Neylan, who is CEO and president of Tax Max. Some dealerships have been crafting deals for several ... [Read More]

Experts give context for 14% annual rise in bankruptcies

bankruptcy
Thursday, Jan. 9, 2025, 11:28 AM
BHPH Report Staff
Total bankruptcies in 2024 rose 14% year-over-year, but experts put the data into perspective. According to data provided by Epiq AACER, total bankruptcy filings last year came in at 508,758. That’s up from 445,286 registered in 2023. While representing a ... [Read More]

TrueSpot & PassTime partner to provide location and asset tracking solutions

Wholesale vehicle depreciation exceeding seasonal norms.
Thursday, Jan. 9, 2025, 11:27 AM
BHPH Report Staff
Two award-winning service providers that offer location tracking services and vehicle monitoring for dealerships and finance companies now are working together. This week, TrueSpot and PassTime announced a strategic partnership aimed at revolutionizing asset management and location tracking for the ... [Read More]

National Lenders General Agency adds ‘game-changer’ with Murphy as CPI program agent

Tuesday, Jan. 7, 2025, 09:57 AM
BHPH Report Staff
National Lenders General Agency, which is part of MEI Group USA family of companies, recently announced the addition of Bill Murphy to its team. The company said Murphy has signed an agent contract to represent National Lenders and Empire’s programs ... [Read More]

FlexPath Capital promotes COO to president

board room_338429702
Thursday, Jan. 2, 2025, 02:22 PM
BHPH Report Staff
FlexPath Capital announced an executive promotion on the last day of 2024. Now president of the provider of floorplan financing solutions for independent dealerships is Doug Marohn, who joined the company in January 2023 as chief operating officer. FlexPath Capital ... [Read More]

COMMENTARY: Santa is watching, so don’t be boring

Tuesday, Dec. 10, 2024, 11:58 AM
Kenny Atcheson, Dealer Profit Pros
Being boring is the kiss of death in advertising. Consumers are exposed to far too many ads to pay attention to something boring. Some say consumers are exposed to 5,000 ads per day. That makes it tough to get attention, ... [Read More]

PODCAST: More BHPH dealership observations with Gene Daughtry

Thursday, Dec. 5, 2024, 11:16 AM
BHPH Report Staff
Gene Daughtry’s packed travel itinerary again included Scottsdale, Ariz., for Used Car Week, so the senior consultant for Auto Master Systems made another appearance on the Auto Remarketing Podcast. While collections continue to be a top dealership concern, Daughtry explained ... [Read More]

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