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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Byrider expands franchise development team

Michael Davis Byrider for web
Tuesday, Nov. 9, 2021, 03:02 PM
BHPH Report Staff
Byrider already has more than 140 buy-here, pay-here locations across the country. And the company recently added a new executive who is tasked with growing that store footprint even more. Byrider hired Michael Davis to reinforce its franchise development team ... [Read More]

War stories: Learning from difficult trial verdict against dealer

legal analysis
Thursday, Nov. 4, 2021, 04:19 PM
Steve Levine, Ignite Consulting Partners
This time, I’m going to share the story of how I learned the hard lesson that “everything you say can and will be used against you in a court of law.” I did a presentation recently on the importance of ... [Read More]

Car-Mart raises goal for annual toy drive

2021 car-mart toy drive
Tuesday, Nov. 2, 2021, 02:41 PM
BHPH Report Staff
America’s Car-Mart raised the goals for its Holiday Toy Drive, which is now in its 13th year of being orchestrated during November by the buy-here, pay-here dealership group. Since 2009, Car-Mart said in a news release that it has collected ... [Read More]

PODCAST: Talking software development & private equity investment with Allen Dobbins

podcast image
Sunday, Oct. 24, 2021, 02:37 AM
BHPH Report Staff
Automotive technology entrepreneur Allen Dobbins appeared on the Auto Remarketing Podcast soon after announcing he was part of the investment AutoManager recently received from the Beekman Group, a private equity firm based in New York. Along with describing the path ... [Read More]

NY private equity firm enters BHPH space via DMS investment

beekman group automanager for web
Thursday, Oct. 21, 2021, 02:45 PM
BHPH Report Staff
Beekman Group, a private equity firm based in New York focused on building companies in the healthcare, consumer and the business services sectors, now has a presence in the buy-here, pay-here industry. This week, Beekman announced that the firm has ... [Read More]

COMMENTARY: NIADA pushes back against ESPN personality belittling dealers

price-tag-2
Tuesday, Oct. 19, 2021, 02:09 PM
Nick Zulovich, Senior Editor
The National Independent Automobile Dealers Association (NIADA) offered a rebuttal when an ESPN personality chose a negative dealer stereotype to describe one of his former NFL coaches who resigned amid a scandal involving derogatory comments made about league officials and ... [Read More]

Advantage GPS gains patent for ‘Unified Device Access’

David Meyer all access for web
Thursday, Oct. 14, 2021, 02:23 PM
BHPH Report Staff
Advantage GPS received good news from a federal regulator this week. The provider of modern data analytics and advanced risk mitigation solutions for vehicle finance professionals announced the U.S. Patent and Trademark Office (USPTO) has granted United States Patent No. ... [Read More]

Bankruptcies continue to be down through 3 quarters of 2021

Bankruptcy filings rise 17% at 2023 midpoint
Tuesday, Oct. 12, 2021, 03:59 PM
BHPH Report Staff
The American Bankruptcy Institute (ABI) and Epiq combed through all of the filing data that’s been generated through the first three quarters of the year to try to project what might happen during the remainder of 2021 and beyond. [Read More]

ABCoA blends new CRM into DMS

Jonathan Hedy for web
Thursday, Oct. 7, 2021, 03:56 PM
BHPH Report Staff
On Thursday, Advanced Business Computers of America (ABCoA) launched what the software solutions provider for independent dealerships and subprime auto finance companies believes is a customer relationship management (CRM) solution built specifically for BHPH operators. ABCoA added cyclCRM, which is ... [Read More]

Car-Mart expands in Oklahoma by acquiring existing independent store

new carmart logo for web_0_0_0
Tuesday, Oct. 5, 2021, 02:08 PM
BHPH Report Staff
America’s Car-Mart began October by expanding its buy-here, pay-here dealership footprint in Oklahoma with the first new store opening of its 2022 fiscal year. Car-Mart’s 152nd dealership came aboard as the company recently purchased the ongoing assets of The Car Man ... [Read More]

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