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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Top 10 vehicles NextGear floor planned during first half of 2021

2018 Ford F-150 for web
Tuesday, Aug. 17, 2021, 02:44 PM
BHPH Report Staff
Information recently shared by NextGear Capital reinforced which vehicles are clearly the ones being stocked and retailed by independent dealers. According to its industry data, six of the top 10 vehicles floor planned with NextGear during the first and second ... [Read More]

PassTime & SourceIT partner to improve asset tracking

partnership
Thursday, Aug. 12, 2021, 03:22 PM
BHPH Report Staff
This week, PassTime announced it has partnered with SourceIT, a security company specializing in IP-based surveillance systems, servers and networking solutions. According to a news release, SourceIT will bring PassTime asset tracking solutions to its extensive customer base, complementing the ... [Read More]

America’s Car-Mart turns 40

car-mart screen shot for web
Thursday, Aug. 12, 2021, 03:20 PM
BHPH Report Staff
Several noteworthy events happened in August of 1981, including the launch of MTV, IBM beginning sales of personal computers running the Microsoft operating system, the end of strike in Major League Baseball and the start of the buy-here, pay-here industry ... [Read More]

Vast support continues to subdue bankruptcy filings

bankruptcy court
Tuesday, Aug. 10, 2021, 02:15 PM
BHPH Report Staff
Federal government support and other aid from the financial world are continuing to subdue bankruptcy filings. [Read More]

Newest Tricolor securitization gets AAA rating

investment picture
Thursday, Aug. 5, 2021, 03:20 PM
BHPH Report Staff
This week, Tricolor announced details of its seventh securitization that included a class to gain a AAA rating. The used-vehicle retailer that specializes in the Hispanic market, rolled out an issuance of $234 million of asset-backed bonds secured by a ... [Read More]

SBA opens online path to PPP loan forgiveness

money-stack
Thursday, Aug. 5, 2021, 03:18 PM
BHPH Report Staff
For buy-here, pay-here operators who received a Paycheck Protection Program (PPP) loan of $150,000 or less, they might not have to repay the amount. On Wednesday, the U.S. Small Business Administration (SBA) launched a streamlined application portal to allow borrowers ... [Read More]

PODCAST: Vroom chief revenue officer during TIADA annual convention

podcast image
Tuesday, Aug. 3, 2021, 02:23 PM
BHPH Report Staff
For the first time, an episode of the Auto Remarketing Podcast was recorded in front of a live audience. During the annual convention hosted by the Texas Independent Automobile Dealers Association in Round Rock, Texas, Cherokee Media Group’s Nick Zulovich ... [Read More]

Agora Data appoints Rajan as chief revenue officer

Antonio Rajan for web
Thursday, Jul. 29, 2021, 04:39 PM
BHPH Report Staff
Antonio Rajan knows the buy-here, pay-here industry well stemming from his time as chief revenue officer at Autostar Solutions. This week, Rajan took on the same executive position but with Agora Data, which strives to provide BHPH dealers and small ... [Read More]

NIADA continues revamp of 20 group programs with 2 new moderators

new NIADA moderators for web
Thursday, Jul. 29, 2021, 04:34 PM
BHPH Report Staff
This week, the National Independent Automobile Dealers Association continued its revamp of moderators and trainers who will oversee the organization’s dealer 20 groups. Joining Ed Curry, who came aboard last month, NIADA welcomed Bill Elizondo and Ben Goodman, whose backgrounds ... [Read More]

PODCAST: Industry update with NIADA’s Larry Dixon

podcast image
Monday, Jul. 26, 2021, 02:26 AM
BHPH Report Staff
Larry Dixon, the vice president of industry insights and analysis at the National Independent Automobile Dealers Association, made another visit for an episode of the Auto Remarketing Podcast to discuss the wholesale market and how some current conditions are reminiscent ... [Read More]
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