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This Month's Focus

Artificial Intelligence
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Impel, Phyron launch AI systems to drive customer engagement through dealership video
Thursday, May. 21, 2026, 02:34 PM
When it comes to capturing customer engagement, video is king. But the busy world of a car dealership isn’t necessarily the best environment for consistently creating effective video content. “Video sells. We’ve known that for years,” said Paul Hepp, director ... Read More
Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
SPONSORED EPISODE: The Math on Fast-Turn & What the Top 10% of Independent Dealers Are Doing Differently
Thursday, May. 21, 2026, 03:44 PM
Most independent dealers are working harder than ever — and still watching inventory sit. The difference between the stores that are winning right now and the ones that are grinding isn’t budget, market size, or luck. It’s discipline. The top-performing ... Listen Here
Assuring potential buyers about used EV battery health with David Giacobbe of Voltest
Wednesday, May. 20, 2026, 04:01 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. One of the key questions buyers ask dealers about ... Listen Here
Why vehicle recalls are becoming more complex and frequent
Wednesday, May. 20, 2026, 03:52 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. This conversation features Cherokee Media Group’s Andrew Friedlander and ... Listen Here

Tricolor recaps recent successes in Hispanic market via new white paper

tricolor white paper screen shot for web
Tuesday, May. 18, 2021, 02:02 PM
BHPH Report Staff
Tricolor — a tech-enabled Community Development Financial Institution (CDFI) and one of the nation’s largest used-vehicle retailers that caters to Hispanic consumers — said in a new white paper that, in fact, 96% of its customers are Hispanic. And the ... [Read More]

Carpay arrives as newest NIADA National Corporate Partner

carpay screen shot for web
Tuesday, May. 18, 2021, 01:59 PM
BHPH Report Staff
It’s probably the unofficial mantra of buy-here, pay-here dealers when operators say, “We’re not in the car business. We’re in the collections business.” Well, the newest Bronze-level National Corporate Partner of the National Independent Automobile Dealers Association aims to help ... [Read More]

COMMENTARY: Current landscape demands shrewd strategy by BHPH operators

price-tag-2
Thursday, May. 13, 2021, 02:39 PM
David Meyer, Advantage GPS
“It’s a perfect storm of used-vehicle demand meeting a perfect drought of used-vehicle supply.” That was the word from KAR Global chief economist Tom Kontos in his latest update regarding current used-vehicle market conditions. Consumers are now learning what used-vehicle ... [Read More]

New bankruptcy filings top 40K for second straight month

bankruptcy 2
Tuesday, May. 11, 2021, 01:19 PM
BHPH Report Staff
Bankruptcy filings are continuing to trend higher as segments of the financial world continue to move toward what experts might think of as normal. Epiq recently released its April bankruptcy filing statistics from its AACER bankruptcy information services business and ... [Read More]

Funds for more PPP loans evaporate

covid flag and cash
Thursday, May. 6, 2021, 01:53 PM
BHPH Report Staff
If your independent dealership didn’t already secure a Paycheck Protection Program loan, it’s unlikely you’ll be seeing those federal funds. While the program was originally extended through the end of May, the Small Business Administration announced the exhaustion of PPP ... [Read More]

NextGear recaps 3 enhancements to Account Portal

Scott of NextGear for web_0
Tuesday, May. 4, 2021, 01:59 PM
BHPH Report Staff
Ryan Martin, general manager of Strawberry Road Auto Sales in Pasadena, Texas, is one of the scores of independent dealers NextGear Capital is trying to help via its enhanced Account Portal. “Having the right tools and technology to support my ... [Read More]

Byrider launches new path to landing franchise

Byrider lot for web
Thursday, Apr. 22, 2021, 01:43 PM
BHPH Report Staff
Byrider is looking to make it easier for dealer operators and other entrepreneurs to gain a franchise in its network of buy-here, pay-here stores. This week, the company announced the launch of its new franchising model, Byrider Direct, adding what ... [Read More]

VINsmart joins NIADA’s list of National Corporate Partners

line of colorful cars 202075426
Thursday, Apr. 22, 2021, 01:39 PM
BHPH Report Staff
This week, the National Independent Automobile Dealers Association announced the newest vendor to join the organization as a National Corporate Partner. According to a news release, VINsmart joined this NIADA group as its newest bronze-level member, offering affordable, reliable vehicle ... [Read More]

Former Maryland independent dealer allegedly pulls $2.2M fraud involving PPP funds

DOJ picture_0
Tuesday, Apr. 20, 2021, 02:04 PM
BHPH Report Staff
The reputation of independent dealerships took another hit recently when the Department of Justice revealed unscrupulous allegations against a former Maryland operator that included using the Paycheck Protection Program (PPP) to purchase nearly 40 luxury vehicles, acquire real estate and ... [Read More]

AFC elevates Mitchell to COO

will mitchell with logo for web
Tuesday, Apr. 20, 2021, 02:02 PM
BHPH Report Staff
Will Mitchell has been with Automotive Finance Corp. for six years and now he’s one of the floorplan provider’s top executives. The KAR Global business unit on Tuesday announced the promotion of Mitchell to chief operating officer; a position where he ... [Read More]

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