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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Explaining lead deterioration & performance-based marketing for dealerships
Tuesday, May. 19, 2026, 02:02 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AutoWeb / UsedCars.com president and COO Dan Ingle tackled ... Listen Here
Navigating used-car inventory management with John Ellis of Agile Auto
Tuesday, May. 19, 2026, 01:58 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Agile Auto founder and CEO John Ellis acknowledged inventory ... Listen Here
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here

Car-Mart unveils refreshed branding & tagline

new carmart logo for web
Thursday, Dec. 10, 2020, 04:25 PM
BHPH Report Staff
This week, America’s Car-Mart rolled out its new visual identity and tagline that the publicly traded buy-here, pay-here dealership company said will reaffirm its “unwavering commitment to its customers and communities.” Car-Mart’s new tagline is “Keeping You on the Road,” ... [Read More]

PODCAST: New NIADA CEO Bob Voltmann

podcast image
Tuesday, Dec. 8, 2020, 03:12 PM
BHPH Report Staff
Bob Voltmann participated in this episode of the Auto Remarketing Podcast during one of his first public appearances since becoming chief executive officer of the National Independent Automobile Dealers Association in late October. Voltmann shared with Cherokee Media Group senior ... [Read More]

Tricolor adds 3 to executive management team

new hire
Thursday, Dec. 3, 2020, 03:58 PM
BHPH Report Staff
Tricolor reinforced its management team on Thursday as the retailer that’s focused on Hispanic consumers named three new executives with chief in their title. The tech-enabled Community Development Financial Institution (CDFI) named Nick Brown as chief risk officer, Albert Hoover ... [Read More]

Byrider honors 15 operators during virtual annual convention

award winner
Thursday, Dec. 3, 2020, 03:56 PM
BHPH Report Staff
The company’s annual convention had to be virtual this year to accommodate safety precautions amid the COVID-19 pandemic, but Byrider still honored 15 different franchise store operators. The chain of buy-here, pay-here stores handed out Franchises of the Year Awards in ... [Read More]

Car-Mart reflects on efforts to salute cancer survivors, raise funds for ACS

car mart-Check-Presentation for web
Thursday, Nov. 19, 2020, 03:57 PM
BHPH Report Staff
October was a special month for America’s Car-Mart, and not just for the vehicles the buy-here, pay-here dealership chain retailed. The company spent the month highlighting associates and their family members and friends who have overcome cancer while also raising ... [Read More]

How Chicago BHPH dealer enjoyed ‘small miracle’ via TurboPass

Chicago car center for web
Monday, Nov. 16, 2020, 08:24 PM
BHPH Report Staff
A buy-here, pay-here operator with four locations in the Chicagoland area evidently enjoyed a “small miracle” with the aid of TurboPass. Earlier this year, Chicago Car Center began using TurboPass reports to streamline the verification process in all of its ... [Read More]

October bankruptcies remain off year-over-year

bankruptcy 1
Monday, Nov. 16, 2020, 08:22 PM
BHPH Report Staff
While bankruptcy filings continue to be lower year-over-year, leadership of the American Bankruptcy Institute is maintaining that cases are likely to spike as both businesses and consumers continue to navigate pandemic-created financial challenges. According to data provided by Epiq Systems, total ... [Read More]

Petersen leaves NIADA to join Buckeye Dealership Consulting

Shaun Petersen for web
Thursday, Nov. 12, 2020, 04:44 PM
BHPH Report Staff
Another executive from the National Independent Automobile Dealers Association has taken a role with a service provider for buy-here, pay-here operators. Buckeye Dealership Consulting, which offers re-insurable products and other solutions for dealerships, announced this week that Shaun Petersen has ... [Read More]

PassTime details advantages of new connected-vehicle platform

passtime collage for web
Thursday, Nov. 12, 2020, 04:42 PM
BHPH Report Staff
PassTime is leveraging the capability of connected vehicles in an effort to serve its clients better. This week, the provider of vehicle GPS solutions launched its OASIS v2 IoT platform, which utilizes telematics data from millions of connected vehicles to ... [Read More]

Newest NIADA National Member Benefit Partner aimed at cost management

bar-chart
Sunday, Nov. 8, 2020, 10:46 PM
BHPH Report Staff
While the market might be improving according to some industry research, the National Independent Automobile Dealers Association emphasized how important it for dealerships to make sure they’re executing spend management best practices and strategies to be in an optimal position ... [Read More]

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