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This Month's Focus

Artificial Intelligence
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Impel, Phyron launch AI systems to drive customer engagement through dealership video
Thursday, May. 21, 2026, 02:34 PM
When it comes to capturing customer engagement, video is king. But the busy world of a car dealership isn’t necessarily the best environment for consistently creating effective video content. “Video sells. We’ve known that for years,” said Paul Hepp, director ... Read More
Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
SPONSORED EPISODE: The Math on Fast-Turn & What the Top 10% of Independent Dealers Are Doing Differently
Thursday, May. 21, 2026, 03:44 PM
Most independent dealers are working harder than ever — and still watching inventory sit. The difference between the stores that are winning right now and the ones that are grinding isn’t budget, market size, or luck. It’s discipline. The top-performing ... Listen Here
Assuring potential buyers about used EV battery health with David Giacobbe of Voltest
Wednesday, May. 20, 2026, 04:01 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. One of the key questions buyers ask dealers about ... Listen Here
Why vehicle recalls are becoming more complex and frequent
Wednesday, May. 20, 2026, 03:52 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. This conversation features Cherokee Media Group’s Andrew Friedlander and ... Listen Here

NIADA aligns with Podium as newest National Corporate Partner

young guy on phone 264416831
Tuesday, Feb. 4, 2020, 03:50 PM
BHPH Report Staff
The National Independent Automobile Dealers Association recently selected its newest Bronze-level National Corporate Partner, going with a firm that aims to help dealerships improve communications with their customers. The newest partner is Podium, a leading interaction management platform in the ... [Read More]

FTC hosting free online education sessions to spot tax scams

Federal Trade Commission
Thursday, Jan. 30, 2020, 03:36 PM
BHPH Report Staff
Now that the IRS is processing tax returns, the Federal Trade Commission is ramping up its assistance and educational efforts in conjunction with Tax Identity Theft Awareness Week, which runs from Feb. 3-7. In an effort to help both consumers ... [Read More]

IRS confirms processing of returns begins Monday

tax refund image
Thursday, Jan. 23, 2020, 02:34 PM
BHPH Report Staff
Monday marks an important day for franchised, independent and buy-here, pay-here dealerships that anticipate a boost in retail vehicle sales in connection with their customers receiving an income tax refund. The Internal Revenue Service confirmed that the nation’s tax season ... [Read More]

NIADA hosting free webinar focused on OSHA compliance

training
Tuesday, Jan. 21, 2020, 03:01 PM
BHPH Report Staff
The National Independent Automobile Dealers Association is hosting a free webinar on Thursday focused on a business function the association is concerned that operators might overlook or not understand completely — maintaining compliance with federal mandates from the Occupational Safety ... [Read More]

COMMENTARY: Explaining artificial intelligence as you chase higher profits

AI like image
Tuesday, Jan. 14, 2020, 05:06 PM
Steve Burke, Agora Data
My favorite weekends are the ones that my grandkids spend with my wife and me. There’s nothing better than waking up early on a Saturday morning and finding them sitting in front of the TV in their pajamas, giggling at ... [Read More]

Annual bankruptcies edge higher for first time in 8 years

bankruptcy 2
Tuesday, Jan. 14, 2020, 03:29 PM
BHPH Report Staff
Total bankruptcy filings in 2019 registered the first year-over-year increase in eight years, according to analysis from the American Bankruptcy Institute (ABI). ABI officials reviewed data provided by Epiq Systems and found total bankruptcy filings during 2019 increased 0.28% from ... [Read More]

Ignite to host free training webinar presented completely in Spanish

Spanish language
Thursday, Jan. 9, 2020, 04:44 PM
BHPH Report Staff
Along with adding two more veterans to its roster of compliance experts, Ignite Consulting Partners plans to offer what the firm believes is the first free training offering of its kind. Ignite is going to host a free webinar about ... [Read More]

6 industry leaders share 2020 expectations for BHPH

2020 projections
Tuesday, Jan. 7, 2020, 03:00 PM
BHPH Report Staff
Dealer Profit Pros president Kenny Atcheson closed 2019 by reaching out to an array of leading executives, experts and observers of the buy-here, pay-here industry and other parts of the automotive space to gather their expectations for 2020. From compliance ... [Read More]

To prevent fraud, Byrider chooses PointPredictive for machine learning AI

artificial intelligence
Thursday, Jan. 2, 2020, 06:29 PM
BHPH Report staff
PointPredictive says machine learning in its Auto Fraud Manager with Auto Fraud Alert Reporting mines historical data from applications across the industry “to pinpoint where fraud is happening.” PointPredictive launched Auto Fraud Manager with Auto Fraud Alert Reporting to help ... [Read More]

Rapid Recon becomes newest NIADA National Member Benefit Partner

polish
Thursday, Dec. 12, 2019, 03:31 PM
BHPH Report Staff
In light of potential costs and urgency to get vehicles front-line ready as quickly as possible, reconditioning can be one of the most stressful, ongoing challenges facing independent dealers and buy-here, pay-here operators. To help stores of all sizes, Rapid ... [Read More]

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