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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Explaining lead deterioration & performance-based marketing for dealerships
Tuesday, May. 19, 2026, 02:02 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AutoWeb / UsedCars.com president and COO Dan Ingle tackled ... Listen Here
Navigating used-car inventory management with John Ellis of Agile Auto
Tuesday, May. 19, 2026, 01:58 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Agile Auto founder and CEO John Ellis acknowledged inventory ... Listen Here
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here

Tricolor selects CEO of affiliate insurance company

new hire 2
Tuesday, Sep. 17, 2019, 03:29 PM
BHPH Report Staff
Tricolor tapped a new leader to oversee the insurance offering the company announced last month. Tricolor, one of the nation’s largest used-vehicle retailers focusing on the sale and financing of vehicles to Hispanic consumers, on Monday named Archie Gall as ... [Read More]

NIADA prepares for annual gathering on Capitol Hill

capitol hill
Tuesday, Sep. 10, 2019, 02:33 PM
BHPH Report Staff
The National Automobile Dealers Association is finalizing plans for its upcoming National Policy Conference; its annual event in Washington, D.C. Highlighted by a keynote presentation with Oliver North and a fireside chat with the director of the Consumer Financial Protection ... [Read More]

Consumer bankruptcies continue on upward track in August

bankruptcy 2
Thursday, Sep. 5, 2019, 03:40 PM
BHPH Report Staff
While the year-over-year comparison showed a decrease in consumer filings, the American Bankruptcy Institute (ABI) found that individuals seeking this financial protection climbed again in August. According to data provided by Epiq Systems, consumer bankruptcy filings rose on a sequential ... [Read More]

Overcoming 4 main obstacles that delay training

training
Tuesday, Sep. 3, 2019, 04:33 PM
BHPH Report Staff
It’s now past Labor Day weekend. Much of the year already has passed, and the holiday season will be arriving soon enough. For dealerships that began 2019 with the intention of increasing in-store training, GWC Warranty compiled strategy to help ... [Read More]

AGORA bolsters senior management team as platform launch nears

new hire
Thursday, Aug. 29, 2019, 02:48 PM
BHPH Report Staff
This week, AGORA Data added two new executives to its leadership team as the company positions itself to release a tool aimed at connecting dealers and the capital markets. The Texas-based provider of technology and financial solutions for the automotive ... [Read More]

Dealer guide to information security before and after Labor Day weekend

dealership and couple
Tuesday, Aug. 27, 2019, 02:40 PM
Ann Nickolas, Stericycle
Labor Day weekend marks the end of the summer sales season. With hard-to-pass up offers being promoted, shoppers will be hitting their local dealerships to take advantage of the deals. Annual holiday weekends like Labor Day bring in an increase ... [Read More]

6 suggestions for handling summertime heat

heat picture
Wednesday, Aug. 21, 2019, 04:52 PM
BHPH Report Staff
Coming off of record-breaking warmth in July, summertime heat is still impacting significant parts of the country, potentially creating sweltering conditions at your dealership. KPA, a leading provider of Environmental Health & Safety (EHS), HR Management and F&I compliance software and services, ... [Read More]

Former NIADA president faces 17 counts in federal indictment

DOJ picture
Thursday, Aug. 15, 2019, 02:36 PM
BHPH Report Staff
The former president of the National Independent Automobile Dealers Association and his store’s finance manager have been indicted by a federal grand jury in Erie, Pa., on charges of conspiracy, bank fraud and wire fraud, according to a news release ... [Read More]

Latest bankruptcy trends prompt www.OnlineBKmanager.com to ramp up offering

subprime credit report
Tuesday, Aug. 13, 2019, 03:52 PM
BHPH Report Staff
The team at www.OnlineBKmanager.com is responding to help dealerships after seeing the latest bankruptcy data because a pool of more than 750,000 potential customers has developed so far this year. According to data through July provided by Epiq Systems, the ... [Read More]

Tricolor augments offering to credit-invisible consumers with insurance package

approve
Tuesday, Aug. 13, 2019, 03:49 PM
BHPH Report Staff
Tricolor made another move on Tuesday to grow its business that focuses on the sale and financing of vehicles to the Hispanic consumer. Tricolor unveiled what it called a “groundbreaking, affordable” auto insurance option for low-income and credit invisible customers ... [Read More]

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