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How agentic AI is impacting collections
Thursday, Feb. 5, 2026, 02:21 PM
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas. The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer ... Listen Here
The real cost of inaction when it comes to transport fraud
Thursday, Jan. 29, 2026, 03:30 PM
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More dialogue about current complexities of fleet management with David Prusinski of Vehicle Management Systems (VMS)
Thursday, Jan. 29, 2026, 03:30 PM
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays. To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of ... Listen Here

NIADA sees bright future for members and organization as annual convention arrives

Steve Jordan for BHPH
Monday, Jun. 10, 2019, 02:56 PM
Nick Zulovich, Senior Editor
The exuberance in Steve Jordan’s voice is as apparent as a full-size truck that’s been enhanced with a lift kit, upgraded tires and sharp wheels. The chief executive officer of the National Independent Automobile Dealers Association emphasized his enthusiasm not ... [Read More]

5 elements of J.D. Byrider’s rebranding initiative

news pic
Tuesday, Jun. 4, 2019, 03:26 PM
BHPH Report Staff
One of the most successful and well-known operations ever to operate in the buy-here, pay-here dealership segment is changing its name. According to a news release distributed on Tuesday, J.D. Byrider announced a major rebranding, officially changing its name to ... [Read More]

Pennsylvania AG takes 2 actions involving independent dealers

latest news
Tuesday, May. 28, 2019, 05:08 PM
BHPH Report Staff
It’s been a busy May for Pennsylvania attorney general Josh Shapiro as his office made two moves involving independent dealerships in the Keystone State. Earlier this month, Shapiro reached a settlement approaching $51,000 with a dealership in Mechanicsburg, Pa., involving ... [Read More]

Unique conference approach works well for Ignite Consulting Partners

ignite confernece picture
Tuesday, May. 21, 2019, 03:24 PM
BHPH Report Staff
Typically, conference organizers set an agenda ahead of time, but Ignite Consulting Partners tried a different approach and enjoyed great success with its first compliance-training event. Last week, the firm hosted its inaugural Compliance Unleashed Conference for independent dealers and ... [Read More]

NADA cautions dealerships about Consumer Review Fairness Act

survey
Tuesday, May. 21, 2019, 02:51 PM
BHPH Report Staff
It’s a scenario pretty common to buy-here, pay-here dealerships. Store management tries to satisfy a dispute with an unhappy customer, but that individual turns to the internet to vent — and perhaps badmouth — about the dealer and its personnel. ... [Read More]

Wells Fargo small business owner survey reflects optimism, confidence in economy

growth chart with man
Thursday, May. 9, 2019, 03:13 PM
BHPH Report Staff
Optimism among small business owners — which certainly can include independent and buy-here, pay-here dealerships — is strong, according to the latest quarterly Wells Fargo/Gallup Small Business Index based on a survey conducted during the first five days of April. ... [Read More]

Q2 opens with bankruptcy uptick

bankruptcy 2
Tuesday, May. 7, 2019, 02:14 PM
BHPH Report Staff
The second quarter began with a rise in bankruptcy filings. According to data provided by Epiq Systems, the American Bankruptcy Institute (ABI) reported on Monday that total U.S. bankruptcy filings increased in April by 2% year-over-year. Officials tabulated that bankruptcy ... [Read More]

How ride-sharing programs can make dealers ‘look like heroes’

uber and lyft for web_1
Thursday, May. 2, 2019, 02:20 PM
Nick Zulovich, Senior Editor
For years, independent and buy-here, pay-here dealerships did business with customers who might work multiple jobs or use their income tax return as funds to put toward a down payment. New ways are arriving for those operators to still do ... [Read More]

Tricolor adds veteran Equifax executive to board of directors

executive boardroom
Tuesday, Apr. 30, 2019, 02:59 PM
BHPH Report Staff
Tricolor is looking to a high-level Equifax executive to provide guidance and leadership. The used-vehicle retailer focusing on the integrated sale and financing of vehicles to Hispanic consumers on Tuesday announced the addition of veteran Equifax and financial services executive ... [Read More]

AGORA adds 2 seasoned executives to management team

new hire 2
Wednesday, Apr. 24, 2019, 03:26 PM
BHPH Report Staff
AGORA bolstered its executive team this week with a pair of new additions. The Texas-based provider of technology solutions for the financial services industry announced Jim Bass has joined the management team as the senior vice president of finance and Zach ... [Read More]

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