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How agentic AI is impacting collections
Thursday, Feb. 5, 2026, 02:21 PM
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas. The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer ... Listen Here
The real cost of inaction when it comes to transport fraud
Thursday, Jan. 29, 2026, 03:30 PM
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More dialogue about current complexities of fleet management with David Prusinski of Vehicle Management Systems (VMS)
Thursday, Jan. 29, 2026, 03:30 PM
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays. To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of ... Listen Here

PODCAST: What 2025 has been like so far for independent dealers

Tuesday, May. 20, 2025, 10:11 AM
BHPH Report Staff
Cherokee Media Group’s Nick Zulovich asked Brent Carmichael about what 2025 has been like so far for independent dealers. The director of education for the National Independent Automobile Dealers Association smiled and chuckled for a moment. Carmichael’s response and his ... [Read More]

‘Mounting financial strain’ pushes individual bankruptcy filings higher in April

bankruptcy
Thursday, May. 15, 2025, 10:52 AM
BHPH Report Staff
The potential pool of customers who recently filed for bankruptcy and likely can’t get auto financing elsewhere continues to grow for buy-here, pay-here dealers. According to data provided by Epiq AACER, total individual bankruptcy filings increased 10% in April to ... [Read More]

Car-Mart taps new CFO, transitioning Judy into a new position

Tuesday, May. 13, 2025, 10:38 AM
BHPH Report Staff
A new chief financial officer took over at America’s Car-Mart on Monday. The company announced last week that Jonathan Collins would assume the role of CFO, succeeding Vickie Judy, who has transitioned to chief accounting officer (CAO). Car-Mart said this ... [Read More]

Merged BHPH conference draws record dealer attendance

Thursday, May. 8, 2025, 02:56 PM
BHPH Report Staff
Merging Compliance Unleashed and BHPH United together paid off for organizers and to the benefit of what they said was record-setting attendance of dealerships and other industry professionals. Nearly 500 attendees gathered at Caesars Palace in Las Vegas last month ... [Read More]

GoDaddy small businesses survey: 66% have positive revenue expectations despite weakening economy

Tuesday, May. 6, 2025, 01:09 PM
BHPH Report Staff
Nearly half of U.S. small and microbusiness owners — which can include independent and buy-here, pay-here dealerships — expect the national economy to weaken in the coming months. Despite the outlook, most still believe their own businesses will grow, according ... [Read More]

NIADA to host Theismann at this year’s convention

Thursday, May. 1, 2025, 11:37 AM
BHPH Report Staff
Especially for independent dealers who watched professional football on television during the 1980s and 1990s, it’s highly likely that Joe Theismann appeared on their screens either as a player or broadcaster. Operators now have the chance to see Theismann in ... [Read More]

How award-winning Car-Mart GM defines & executes mentorship

Tuesday, Apr. 29, 2025, 02:07 PM
BHPH Report Staff
Jesse Robb began to work with America’s Car-Mart at 21 and soon sought a mentor to cultivate his potential path with the buy-here, pay-here dealership chain. Now, Robb is the general manager of Car-Mart’s dealership in Bowling Green, Ky. Robb ... [Read More]

7 suggestions for dealers to avoid leads from going cold

700Credit rolls out driver’s license authentication integration with iTapMenu
Tuesday, Apr. 22, 2025, 01:16 PM
BHPH Report Staff
How much of the conversation inside your dealership includes a question along the lines of, “Why don’t we have good leads anymore?” Big Time Advertising founder and CEO Terry MacCauley pointed out that sales teams often chalk up poor performance ... [Read More]

Updated IRS data on 2025 tax filing season

Thursday, Apr. 17, 2025, 11:18 AM
BHPH Report Staff
April 15 was Tuesday. As buy-here, pay-here dealerships know, that was the deadline for individuals to file their federal and state tax returns. While the database hosted by the Internal Revenue Service has a bit of a reporting lag, the ... [Read More]

Long enters BHPH space as executive with National Lenders

Tuesday, Apr. 15, 2025, 12:55 PM
BHPH Report Staff
A previous leader of multiple industry associations now is an executive with the National Lenders General Agency, a licensed risk manager and provider of insurance solutions for the buy-here, pay-here market. Last week, the company welcomed Tony Long as regional ... [Read More]

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