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How agentic AI is impacting collections
Thursday, Feb. 5, 2026, 02:21 PM
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas. The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer ... Listen Here
The real cost of inaction when it comes to transport fraud
Thursday, Jan. 29, 2026, 03:30 PM
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More dialogue about current complexities of fleet management with David Prusinski of Vehicle Management Systems (VMS)
Thursday, Jan. 29, 2026, 03:30 PM
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays. To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of ... Listen Here

Reviewing 2017 tax season

Tax refund stock image
Thursday, Apr. 13, 2017, 02:28 PM
Nick Zulovich, Senior Editor
With the deadline to file federal income tax forms passing on April 18, Cox Automotive chief economist Tom Webb reflected back on what’s known as tax season but likely isn’t the resounding retail period for buy-here, pay-here dealers it once ... [Read More]

Top 3 bankruptcy trends from past 2 quarters

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Thursday, Apr. 13, 2017, 02:06 PM
BHPH Report Staff
Three noteworthy trends associated with bankruptcies surfaced during the past two quarters. The American Bankruptcy Institute (ABI) reported that total U.S. filings fell slightly during the first quarter but ticked higher in March compared to the same month a year ... [Read More]

BHPH benchmark sneak peek: income insights

money 4
Tuesday, Apr. 11, 2017, 03:11 PM
BHPH Report Staff
In another preview of the annual industry benchmarks compiled by the National Alliance of Buy-Here, Pay-Here Dealers, Ken Shilson touched on three more highlights from the “most comprehensive report we have ever published on subprime auto finance,” covering activity through ... [Read More]

NADA Values now integrated into Wayne Reaves DMS

news update 1
Tuesday, Apr. 11, 2017, 03:07 PM
BHPH Report Staff
Wayne Reaves, one of the leading providers of dealer management software to independent dealers since 1987, will soon enhance its flagship product with NADA Values from J.D. Power Valuation Services. According to Jason Reaves, president of Wayne Reaves, “Our integration ... [Read More]

BHPH benchmark sneak peek: allowance for bad debts

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Tuesday, Apr. 4, 2017, 06:27 PM
Nick Zulovich, Senior Editor
When compiling the 19th version of the buy-here, pay-here industry benchmarks, Ken Shilson noticed a metric climb to a level never seen previously — the allowance for bad debts. On one hand, the president of Subprime Analytics and the National ... [Read More]

Westlake ALPS swiftly moves to acquire $14.7M bulk portfolio

money 1
Thursday, Mar. 30, 2017, 04:27 PM
BHPH Report Staff
Advanced Lending & Portfolio Services (ALPS), a division of Westlake Financial Services, tried to make it a simple process for a buy-here, pay-here operator to cash in on his way to departing the space. Earlier this week, Westlake ALPS announced the ... [Read More]

NIADA survey shows ‘unprecedented’ positivity

survey picture
Tuesday, Mar. 28, 2017, 02:08 PM
BHPH Report Staff
Cox Automotive’s Tom Webb said earlier this year that buy-here, pay-here dealers were in a “better position.” Then a few weeks later, Ken Shilson with the National Alliance of Buy-Here, Pay-Here Dealers highlighted how “bad news could be good news ... [Read More]

NJ Supreme Court determines how dealer lost arbitration rights

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Thursday, Mar. 23, 2017, 06:32 PM
BHPH Report Staff
For the second time this week, a development came to light out of New Jersey that might be relevant to buy-here, pay-here dealerships nationwide. After BHPH Report highlighted how the industry scored a major legislative victory in the Garden State ... [Read More]

Spireon introduces refreshed GPS recovery tool

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Tuesday, Mar. 21, 2017, 02:38 PM
BHPH Report Staff
Spireon announced updates to Recovery Link — a feature of its one-step GoldStar GPS solutions vehicle recovery system for buy-here, pay-here dealers — which can allow them to automatically send recovery agents locator intelligence on the location of lapsed vehicles through text ... [Read More]

NIADA leads effort to prevent GPS device ban in NJ

columns
Monday, Mar. 20, 2017, 06:14 PM
Nick Zulovich, Senior Editor
Good news for buy-here, pay-here dealerships in New Jersey — and perhaps in other states, too. Garden State dealers can continue to utilize GPS and starter-interrupt devices. The National Independent Automobile Dealers Association capped a prolonged lobbying effort with a ... [Read More]

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