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This Month's Focus

Artificial Intelligence
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Impel, Phyron launch AI systems to drive customer engagement through dealership video
Thursday, May. 21, 2026, 02:34 PM
When it comes to capturing customer engagement, video is king. But the busy world of a car dealership isn’t necessarily the best environment for consistently creating effective video content. “Video sells. We’ve known that for years,” said Paul Hepp, director ... Read More
Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
SPONSORED EPISODE: The Math on Fast-Turn & What the Top 10% of Independent Dealers Are Doing Differently
Thursday, May. 21, 2026, 03:44 PM
Most independent dealers are working harder than ever — and still watching inventory sit. The difference between the stores that are winning right now and the ones that are grinding isn’t budget, market size, or luck. It’s discipline. The top-performing ... Listen Here
Assuring potential buyers about used EV battery health with David Giacobbe of Voltest
Wednesday, May. 20, 2026, 04:01 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. One of the key questions buyers ask dealers about ... Listen Here
Why vehicle recalls are becoming more complex and frequent
Wednesday, May. 20, 2026, 03:52 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. This conversation features Cherokee Media Group’s Andrew Friedlander and ... Listen Here

Frazer now part of NIADA National Member Benefit Program

digital integration
Thursday, Sep. 8, 2016, 06:57 PM
BHPH Report Staff
In an effort to boost its commitment to buy-here, pay-here operators, dealer management software provider Frazer Computing became the newest member of the National Independent Automobile Dealers Association's National Member Benefit Program this week. While it is new to the ... [Read More]

Frazer DMS now integrated with F&I Express

digital sales
Tuesday, Aug. 30, 2016, 07:37 PM
BHPH Report Staff
Independent dealers and buy-here, pay-here operators who use Frazer Software to handle their DMS needs now have more options to serve their customers thanks to a strategic partnership the company finalized with F&I Express. Officials highlighted the integration of F&I ... [Read More]

Nominations needed to highlight BHPH Movers & Shakers

bhph movers & shakers for website
Thursday, Aug. 25, 2016, 07:53 PM
BHPH Report Staff
Buy-here, pay-here might be one of the most intimate parts of the automotive industry. Participants take some of the biggest risks and help to provide transportation to individuals who have little financial means but need a vehicle the most. For ... [Read More]

HBO show lambastes BHPH, but thankful customers remain

John oliver for BHPH
Thursday, Aug. 18, 2016, 08:03 PM
Nick Zulovich, Senior Editor
If any buy-here, pay-here operators were fans of the HBO comedy program “Last Week Tonight with John Oliver,” they might not be any longer after the host’s unflattering portrayal of subprime auto financing, and in particular BHPH dealerships. The nearly ... [Read More]

3 indicators for improved BHPH opportunities

arrows converging - used for acquisition
Thursday, Aug. 11, 2016, 05:57 PM
Ken Shilson, NABD
Recent developments in the subprime auto finance market indicate that better days are ahead for the buy-here, pay-here industry. The last 24 months have seen fierce competition for deep subprime customers from credit unions, finance companies and franchised dealers. Much ... [Read More]

Employment and bankruptcies improve in July

employment pic
Tuesday, Aug. 9, 2016, 07:23 PM
BHPH Report Staff
Two economic trends important for buy-here, pay-here operators to watch — employment and bankruptcy filings — both improved in July. According to the latest U.S. Economic Update produced by Comerica Bank, the nation’s economy added a strong 255,000 net new ... [Read More]

NABD outlines agenda for 13th annual fall conference

rosen shingle for BHPH
Thursday, Aug. 4, 2016, 07:28 PM
BHPH Report Staff
Geared toward operators who are looking to close 2016 strong, the National Alliance of Buy-Here, Pay-Here Dealers released details of its upcoming BHPH Conference set for the first days of November. The conference, whose theme is “Best Practices to Succeed Now,” ... [Read More]

Spireon posts 20th consecutive quarter of revenue growth

sales increase
Tuesday, Aug. 2, 2016, 07:21 PM
BHPH Report Staff
Spireon highlighted on Monday that it has achieved its 20th consecutive quarter of year-over-year revenue growth. The record revenue growth arises as the company added more than 1 million new connected devices in the past year across all major vehicle telematics ... [Read More]

Arkansas operator secures $3.5M from Westlake ALPS

money 3
Tuesday, Jul. 26, 2016, 07:10 PM
BHPH Report Staff
An operator who tries to sell used vehicles to credit-challenged consumers throughout Arkansas received a financial shot in the arm on Tuesday from Westlake Advanced Lending & Portfolio Services (ALPS). Westlake ALPS, a division of Westlake Financial Services, finalized the ... [Read More]

DealerSocket making rounds to 7 states for dealer shows

car lot 4
Thursday, Jul. 21, 2016, 07:35 PM
BHPH Report Staff
For dealers who couldn’t make it to Las Vegas for the national events orchestrated by the National Alliance of Buy-Here, Pay-Here Dealers or the National Independent Automobile Dealers Association earlier this year, DealerSocket is going on a road trip to ... [Read More]

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