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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here
What actually sells cars on social media?
Monday, May. 18, 2026, 07:42 PM
We begin our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Bryan Pascual, founder of DealerCarLeads, answers one of the ... Listen Here
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here

4 benefits of BlytzPay-Ituran integration

Thursday, May. 22, 2025, 02:16 PM
BHPH Report Staff
This week, BlytzPay and Ituran USA announced a new integration that unifies payment communication and GPS command functionality into one seamless system. With this integration, the collections management platform and GPS tracking and vehicle recovery solutions provider said auto dealers ... [Read More]

Car-Mart reflects on successes of Community Fan Drive, which starts again on Memorial Day

Thursday, May. 22, 2025, 02:16 PM
BHPH Report Staff
With Memorial Day straight ahead, America’s Car-Mart is getting set for its annual Community Fan Drive, which is a philanthropy effort orchestrated by the buy-here, pay-here dealership chain for more than 25 years. The program encourages customers to go to ... [Read More]

Newest dealers now using TurboPass include BHPH group from SC

turbopass report for web
Thursday, May. 22, 2025, 02:15 PM
BHPH Report Staff
TurboPass Corp. announced on Thursday that two major dealership groups now are clients using its verification technology, including a prominent one in the buy-here, pay-here space. TurboPass now is working with Family Auto, a BHPH dealership group with eight locations ... [Read More]

PODCAST: What 2025 has been like so far for independent dealers

Tuesday, May. 20, 2025, 10:11 AM
BHPH Report Staff
Cherokee Media Group’s Nick Zulovich asked Brent Carmichael about what 2025 has been like so far for independent dealers. The director of education for the National Independent Automobile Dealers Association smiled and chuckled for a moment. Carmichael’s response and his ... [Read More]

‘Mounting financial strain’ pushes individual bankruptcy filings higher in April

bankruptcy
Thursday, May. 15, 2025, 10:52 AM
BHPH Report Staff
The potential pool of customers who recently filed for bankruptcy and likely can’t get auto financing elsewhere continues to grow for buy-here, pay-here dealers. According to data provided by Epiq AACER, total individual bankruptcy filings increased 10% in April to ... [Read More]

Car-Mart taps new CFO, transitioning Judy into a new position

Tuesday, May. 13, 2025, 10:38 AM
BHPH Report Staff
A new chief financial officer took over at America’s Car-Mart on Monday. The company announced last week that Jonathan Collins would assume the role of CFO, succeeding Vickie Judy, who has transitioned to chief accounting officer (CAO). Car-Mart said this ... [Read More]

Merged BHPH conference draws record dealer attendance

Thursday, May. 8, 2025, 02:56 PM
BHPH Report Staff
Merging Compliance Unleashed and BHPH United together paid off for organizers and to the benefit of what they said was record-setting attendance of dealerships and other industry professionals. Nearly 500 attendees gathered at Caesars Palace in Las Vegas last month ... [Read More]

GoDaddy small businesses survey: 66% have positive revenue expectations despite weakening economy

Tuesday, May. 6, 2025, 01:09 PM
BHPH Report Staff
Nearly half of U.S. small and microbusiness owners — which can include independent and buy-here, pay-here dealerships — expect the national economy to weaken in the coming months. Despite the outlook, most still believe their own businesses will grow, according ... [Read More]

NIADA to host Theismann at this year’s convention

Thursday, May. 1, 2025, 11:37 AM
BHPH Report Staff
Especially for independent dealers who watched professional football on television during the 1980s and 1990s, it’s highly likely that Joe Theismann appeared on their screens either as a player or broadcaster. Operators now have the chance to see Theismann in ... [Read More]

How award-winning Car-Mart GM defines & executes mentorship

Tuesday, Apr. 29, 2025, 02:07 PM
BHPH Report Staff
Jesse Robb began to work with America’s Car-Mart at 21 and soon sought a mentor to cultivate his potential path with the buy-here, pay-here dealership chain. Now, Robb is the general manager of Car-Mart’s dealership in Bowling Green, Ky. Robb ... [Read More]

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