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This Month's Focus

Artificial Intelligence
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Impel, Phyron launch AI systems to drive customer engagement through dealership video
Thursday, May. 21, 2026, 02:34 PM
When it comes to capturing customer engagement, video is king. But the busy world of a car dealership isn’t necessarily the best environment for consistently creating effective video content. “Video sells. We’ve known that for years,” said Paul Hepp, director ... Read More
Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
SPONSORED EPISODE: The Math on Fast-Turn & What the Top 10% of Independent Dealers Are Doing Differently
Thursday, May. 21, 2026, 03:44 PM
Most independent dealers are working harder than ever — and still watching inventory sit. The difference between the stores that are winning right now and the ones that are grinding isn’t budget, market size, or luck. It’s discipline. The top-performing ... Listen Here
Assuring potential buyers about used EV battery health with David Giacobbe of Voltest
Wednesday, May. 20, 2026, 04:01 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. One of the key questions buyers ask dealers about ... Listen Here
Why vehicle recalls are becoming more complex and frequent
Wednesday, May. 20, 2026, 03:52 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. This conversation features Cherokee Media Group’s Andrew Friedlander and ... Listen Here

5 data-driven strategies to acquire more customers

buying car 8
Tuesday, Feb. 16, 2016, 02:48 PM
BHPH Report Staff
With more tax refund money coming into potential buyers hands, DealerSocket unveiled a five-step customer acquisition plan for independent and buy-here, pay-here dealers on Tuesday. Backed by the company’s most recent internal data and a survey of dealerships nationwide, DealerSocket ... [Read More]

January bankruptcy filings drop 11 percent

bankruptcy 2
Monday, Feb. 8, 2016, 08:27 PM
BHPH Report Staff
Bankruptcy filing trends to begin 2016 mimicked the ones observers noticed as last year concluded. The American Bankruptcy Institute reported that total U.S. filings decreased 11 percent year-over-year in January. According to data provided by Epiq Systems, bankruptcy filings totaled ... [Read More]

IRS says return system back up & running

Tax refund stock image
Friday, Feb. 5, 2016, 07:34 PM
BHPH Report Staff
The latest update from the Internal Revenue Service should calm concerns from buy-here, pay-here dealers looking for potential buyers to have income tax refund monies available for possible down payments or for current customers to get their contract out of the ... [Read More]

Wisconsin clarifies policy on GPS & payment assurance technology

row of cars 2
Thursday, Feb. 4, 2016, 02:38 PM
BHPH Report Staff
Here’s some good news for buy-here, pay-here operators who have interests in Wisconsin. PassTime, Hudson Cook and Minneapolis-based law firm Reinhart Boerner Van Deuren recently met with the Wisconsin Department of Financial Institutions (DFI) to discuss how GPS and payment ... [Read More]

CFPB takes aim at BHPH, misses mark on providing clear guidance

gavel and documents
Monday, Feb. 1, 2016, 08:08 PM
Allen Denson and Joel Winston, Hudson Cook
On Jan. 21, the Consumer Financial Protection Bureau released a law enforcement settlement that should cause dealers to take notice. The settlement, involving Herbies Auto Sales, a single-lot BHPH dealership in Colorado, is noteworthy for its attack on pricing and ... [Read More]

New kiosk technology out to eliminate cash management pain

kiosk for BHPH
Tuesday, Jan. 26, 2016, 09:49 PM
BHPH Report Staff
Quotepro, a provider of sales and payment technology for buy-here, pay-here dealers across the country, unveiled a payment kiosk that can accept cash, check, money order, debit card and credit card transactions. The company highlighted the kiosk can be used ... [Read More]

CFPB orders Colo. dealer to pay $700K in restitution

gavel and money
Thursday, Jan. 21, 2016, 07:20 PM
BHPH Report Staff
For the second time in two months, the Consumer Financial Protection Bureau took out an enforcement action in the buy-here, pay-here industry. On Thursday, the enforcement came against Herbies Auto Sales, an operator in Greeley, Colo., for what the bureau ... [Read More]

DBA International taps NABD to be education provider

news
Wednesday, Jan. 20, 2016, 07:35 PM
BHPH Report Staff
Coming on the heels of another successful educational boot camp for new and veteran operators, the National Alliance of Buy-Here, Pay-Here Dealers has become an Authorized Education Provider for DBA International, the nonprofit trade association that represents more than 575 ... [Read More]

5 improvements to NIADA member services website

hand using tablet
Thursday, Jan. 7, 2016, 06:08 PM
BHPH Report Staff
The National Independent Automobile Dealers Association made a major enhancement to the NIADA member services Web-based promotional platform. According to what NIADA officials indicated on Thursday, the enhancement not only can make it easier for the association's 15,000-plus members to ... [Read More]

NABD hosting final boot camp this weekend

more training
Tuesday, Jan. 5, 2016, 03:45 PM
BHPH Report Staff
If operators have been putting off their plans to participate in a BHPH Boot Camp hosted by the National Alliance of Buy-Here, Pay-Here Dealers, they might miss their opportunity completely. In a message to BHPH Report, NABD indicated its upcoming ... [Read More]

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