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This Month's Focus

Artificial Intelligence
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Impel, Phyron launch AI systems to drive customer engagement through dealership video
Thursday, May. 21, 2026, 02:34 PM
When it comes to capturing customer engagement, video is king. But the busy world of a car dealership isn’t necessarily the best environment for consistently creating effective video content. “Video sells. We’ve known that for years,” said Paul Hepp, director ... Read More
Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
SPONSORED EPISODE: The Math on Fast-Turn & What the Top 10% of Independent Dealers Are Doing Differently
Thursday, May. 21, 2026, 03:44 PM
Most independent dealers are working harder than ever — and still watching inventory sit. The difference between the stores that are winning right now and the ones that are grinding isn’t budget, market size, or luck. It’s discipline. The top-performing ... Listen Here
Assuring potential buyers about used EV battery health with David Giacobbe of Voltest
Wednesday, May. 20, 2026, 04:01 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. One of the key questions buyers ask dealers about ... Listen Here
Why vehicle recalls are becoming more complex and frequent
Wednesday, May. 20, 2026, 03:52 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. This conversation features Cherokee Media Group’s Andrew Friedlander and ... Listen Here

Skypatrol enhances DMS integration to automate messages to defaulted contract holders

Person with iPhone
Monday, Jul. 13, 2015, 06:08 PM
BHPH Report Staff
GPS tracking solutions provider Skypatrol released what it’s calling a time-saving solution for batch communications to customers in your related finance company portfolio who are behind on making their installment payments. Skypatrol highlighted its AutoBatch for DMS can give buy-here, ... [Read More]

Yearly bankruptcy total still on track to hit 800K

gavel and money
Thursday, Jul. 9, 2015, 01:52 PM
BHPH Report Staff
There might be less potential buyers coming to your buy-here, pay-here dealership — or current customers in your related finance company’s portfolio — who filed bankruptcy at some point since January. The American Bankruptcy Institute said that total bankruptcy filings ... [Read More]

10 questions BHPH dealers should ask in light of CFPB’s latest rule

regulation and compliance puzzle
Wednesday, Jul. 8, 2015, 07:35 PM
BHPH Report Staff
The Consumer Financial Protection Bureau issuance of the larger participant rule last month came as little surprise to much of the industry. But SecureClose chief legal officer Steve Levine said many buy-here, pay-here dealers and other finance companies may not ... [Read More]

3 questions to ask when assessing first half of 2015 in BHPH

graph concept 1
Wednesday, Jul. 1, 2015, 08:21 PM
Ken Shilson, NABD & Subprime Analytics
The first half of 2015 is now complete, and for most buy-here, pay-here dealers it has been extremely challenging. Competition from credit unions and franchised dealers, together with large subprime asset-backed auto finance securitizations, have reduced the market share of ... [Read More]

Roundup: Car-Mart exec extensions & J.D. Byrider expansion

news report stock photo
Tuesday, Jun. 23, 2015, 05:58 PM
BHPH Report Staff
Two of the buy-here, pay-here industry’s largest dealership chains — America’s Car-Mart and J.D. Byrider — each released company updates on Tuesday as one extended the contracts of two top executives while the other expanded its footprint into a new ... [Read More]

Equifax removes reporting minimums for NIADA & NABD members

credit report
Monday, Jun. 22, 2015, 02:11 PM
Nick Zulovich, Editor
With new survey reports showing independent dealers are fearing a significant decline in customer traffic, Equifax is offering new tools for members of the National Independent Automotive Dealership Association and National Alliance of Buy-Here, Pay-Here Dealers to create what company ... [Read More]

PassTime Raises More Than $10K to Help Employee’s Care

PassTime picture for bhph
Thursday, Jun. 11, 2015, 05:32 PM
BHPH Report Staff
PassTime, a provider of GPS and payment assurance technology solutions, announced the company raised more than $10,000 during this year’s National Alliance of Buy-Here-Pay-Here Dealers Conference in Las Vegas. Through its “mustache campaign,” PassTime – a key sponsor and exhibitor ... [Read More]

Total Bankruptcy Filings Drop Again Despite Commercial Uptick

bankruptcy
Thursday, Jun. 11, 2015, 02:30 PM
BHPH Report Staff
While a portion of the commercial segment made a jump, the American Bankruptcy Institute reported total filings in the United States decreased 19 percent year-over-year in May. According to data provided by Epiq Systems, bankruptcy filings totaled 69,286 last month, ... [Read More]

9 Trends from 2014 BHPH Benchmarks

marketplace button
Wednesday, May. 20, 2015, 10:00 PM
BHPH Report Staff
The 2014 Buy-Here, Pay-Here Industry Benchmarks didn’t exactly paint the rosiest picture — especially with softening unit sales, which for some operators dropped by as much as 33 percent. The nine general trends Ken Shilson spotted when sharing the latest benchmarks ... [Read More]

April Bankruptcy Filings Drop 12%

analysis pic
Tuesday, May. 12, 2015, 01:32 PM
BHPH Report Staff
Impacted in part by the legal costs, the American Bankruptcy Institute indicated total bankruptcy filings in the United States decreased 12 percent in April compared to the same month last years. According to data provided by Epiq Systems, bankruptcy filings ... [Read More]

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