For most of us, a forgotten unpaid bill is just a hassle. For Robyn Burkinshaw, it sparked “kind of an epiphany” that led her to create technology that allows customers to make payments by text, an innovation that has made her company, BlytzPay, a popular choice among buy-here, pay-here dealers.

During the 2024 BHPH United Summit, Burkinshaw joined the Auto Remarketing Podcast to talk payment technology, where it’s headed and why making payments more convenient is important for customers — and crucial for collectors.

Listen to the conversation in the window below.