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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Explaining lead deterioration & performance-based marketing for dealerships
Tuesday, May. 19, 2026, 02:02 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AutoWeb / UsedCars.com president and COO Dan Ingle tackled ... Listen Here
Navigating used-car inventory management with John Ellis of Agile Auto
Tuesday, May. 19, 2026, 01:58 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Agile Auto founder and CEO John Ellis acknowledged inventory ... Listen Here
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here

Half of the 48 education sessions at NIADA Convention to be led by dealers

Tuesday, May. 19, 2026, 12:00 PM
Nick Zulovich
Dealers often want to hear from other operators about what works and what doesn’t when selling cars and maintaining revenue. The National Independent Automobile Dealers Association certainly took that approach when assembling the education agenda for its annual convention, which ... [Read More]

COMMENTARY: ‘This ain’t no party, this ain’t no disco, this ain’t no fooling around’

Thursday, May. 14, 2026, 02:38 PM
Steve Levine, Ignite Consulting Partners
Regular readers of my content know I often turn to classic rock lyrics to make an important point. This tip title is taken from the Talking Heads song “Life During Wartime,” which examines survival in a post-apocalyptic, high surveillance environment. ... [Read More]

AutoZone finishes three-year migration with Google Cloud

Thursday, Apr. 30, 2026, 02:50 PM
BHPH Report Staff
A retailer some buy-here, pay-here operators sometimes use to acquire parts for the service drive and reconditioning efforts is now in the cloud. AutoZone and Google Cloud recently announced a strategic expansion of their partnership. AutoZone recently completed a full-stack ... [Read More]

NIADA highlights board candidates, expo hall for upcoming convention

Tuesday, Apr. 28, 2026, 11:50 AM
BHPH Report Staff
The National Independent Automobile Dealers Association recently revealed candidates for its 2026-2027 board of directors. The group originated from an open call seeking applications from interested members. Then a nominating committee, led by the board chairman, used specific criteria outlined ... [Read More]

COMMENTARY: Why reconditioning is the most important investment BHPH dealers can make

Omnique & Reaves: Simpler Recon for Independents
Thursday, Apr. 23, 2026, 11:59 AM
Tiger Okeley, Oak Motors
The current Middle East conflict is creating ripples that are already squeezing the average buy-here, pay-here customer. Fuel prices nationwide have jumped dramatically over the last several weeks, and most customers don’t have extra room in their budgets to absorb ... [Read More]

Car-Mart reiterates 3 priorities after closing 42 more stores

Tuesday, Apr. 21, 2026, 02:09 PM
BHPH Report Staff
Last Tuesday marked the end of the road at another 42 buy-here, pay-here dealerships operated by America’s Car-Mart. Car-Mart president and chief executive officer Doug Campbell explained in a letter to shareholders that the company shuttered 31% of its store ... [Read More]

LegalShield Consumer Stress Legal Index highlights likelihood of escalating bankruptcies

Thursday, Apr. 9, 2026, 02:39 PM
BHPH Report Staff
First-quarter data provided this week by Epiq AACER showed bankruptcy filings jumped 14% year-over-year with total cases surpassing 150,000. Well, the Bankruptcy Index that’s part of the LegalShield Consumer Stress Legal Index (CSLI) indicated automotive and other industries ought to ... [Read More]

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